Overview of Upper Hutt

Very quick to respond to queries, never an unanswered phone call and all very helpful

I rented a property managed by Mark Real Estate Professionals and found the team to be professional, approachable, and easy to deal with throughout my tenancy. Communication was always clear and timely, and any queries or maintenance requests were handled efficiently. They were especially understanding and accommodating when my circumstances changed and I needed to extend my end-of-tenancy date, responding promptly to my request. I was also pleasantly surprised during one of my routine house inspections when an agent presented me with a gift box after I was recognised as Tenant of the Month. It was a thoughtful gesture that made me feel genuinely valued as a tenant. I would happily recommend Mark Real Estate Professionals to anyone seeking professional and considerate property management services.

Richelle and Maddi were very good to work with. Everything was super easy and stress free. Could not recommend any more.

This was our first time renting. The property advisor Madison was so easy to deal with, she explained everything so clearly for me and my fiance who is based in America. I pick up our keys on the 15th of June and everything is ready for move in.

I cannot recommend Maddi & Richelle highly enough. They have been the best property managers I have ever dealt with. Throughout my tenancy, they have always listened to my concerns and treated me with kindness, respect, and professionalism. Any questions I have had have been answered promptly and clearly, and they have been incredibly helpful with the process of moving between rentals. Their communication has been outstanding, with emails and phone calls always responded to quickly and with a friendly, welcoming attitude. Their support, reliability, and genuine care have made what can often be a stressful experience so much easier. I am very grateful for all of their help and would highly recommend Maddi & Richelle to anyone looking for a property management team that truly cares about its tenants.

Fantastic and fast communication! All issues are solved quickly. Everything was so smooth moving in, thanks to the services they provide.

Richelle from the get go was outstanding. Her knowledge of the Upper Hutt market was fantastic, she had a good list of clients lined up and had our property leased almost immediately. Her attention for detail on the pre tenancy inspection is impeccable, has a photo of every inch of the property.

Richelle and the team are the best rental company we have ever delt with very promt with communication. Honest and fair very quick to sort maintenance issues. Very detailed entry inspection and follow up inspections detailing issues that need sorting.

Exceptional agent who rented my property within a month, delivered high‑quality tenants, communicated brilliantly throughout, and showcased outstanding marketing that made the whole process effortless.

Richelle has been fantastic to work with. She helped us get our house rented quickly and handled everything with a high level of professionalism. It’s a huge relief to have a property manager who is so proactive and easy to deal with. We are really happy with the service so far and feel reassured knowing she’ll be looking after our house as if it were her own. If you’re looking for someone who is great at what they do and truly cares, Richelle is the one!