Zay's profile

Zay's reviews

  4.9  
Zay has 85 reviewsacross 23 different locations, showing 12.
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Zay's qualities as told by our client reviews: supportive, honest, reliable, hard-working, dedicated, local expert, clear communication.
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Seller review
Professional with great interpersonal skills and exceptional knowledge
over 3 years ago
Professional with great interpersonal skills and exceptional knowledge

Zay Steph and the team are incredibly hard working but friendly and easy to contact and communicate with. They answered any and all questions and went above and beyond to help us sell our home. Zay gave us realistic expectations and then delivered on them. The team at Harcourts went above and beyond to help us out with Staging etc. the sale wasn’t without false starts and difficulties but then team was amazing start to finish. I can’t recommend Zay and her team highly enough. Hard working, dedicated (I felt like we were their only vendors but know we weren’t) honest and able to have a laugh with us. We were a great team. Don’t delay, list with Zay, you won’t be led astray….(haha the cheese - sorry Zay and Step :) )

Seller review
Got us a sale in a tough market!
over 3 years ago
Got us a sale in a tough market!

We got well looked after by Team Zay, with both Steph and Zay working hard to get our property sold. It's been a very tough and slow market out there with the latest interest rate rises, but we got there and with a price we were happy with. Great way to end the year.

Buyer review
Purchase of home
over 3 years ago
Purchase of home

Zay was a pleasure to work with goes above and beyond to help out where she can.

Seller review
5 Star Review
over 3 years ago
5 Star Review

We found Zay and her team to be very responsive and professional in both the selling of our property and the purchase of another. She is very approachable and welcoming. Although we had a difficult (to say the least) experience at handover she remained professional and handson for us on the day. We would have no problems using Zay to sell any future properties.

Buyer review
Highly recommend a+++
over 3 years ago
Highly recommend a+++

As we had recently sold our own home, we were on the hunt for a new home for our small family. We turned up to an open home when we first met zay and found her very approachable and informative. Zay offered us all the help we needed leading up to the auction even though we thought the property might be a little out of our price range. Comms were excellent. We stamped off the process by winning the house at auction and we are super stoaked with the outcome. Would highly recommend zay and her team at Harcourts to anyone needing an agent . A true professional 👍👍

Seller review
Dedicated Family Team
over 3 years ago
Dedicated Family Team

Zay resold the house I bought off her personally in 2018 and when I had to free up my rentals, I immediately asked Zay to arrange the sale asap which her great team of girls settled without hesitation.

Seller review
One of the family
over 3 years ago
One of the family

Not all house sales are smooth sailing, but Zay and her team of mostly family members never make you feel as though you are battling along by yourself. You become part of the family, a unique client relationship that could last a lifetime.

Buyer review
51A Maratahu Street
over 3 years ago
51A Maratahu Street

It was great to deal with Zay and the rest of the team. While Zay was away, Steph & Leyton took us through the paces. They were available all the time and had very good communication. All our questions were dealt with in a very professional way and we were happy with the whole process. Thank you Zay and your team. We can highly recommend you.

Seller review
Professional with great communication
over 3 years ago
Professional with great communication

Zay and her team provided our family with ongoing professional support and advice. We were fully informed every step of the way, and the follow up for us of the Open Homes plus the marketing impact was absolutely great. I have already, and will be continuing to highly recommend Zay and her team to anyone thinking of buying or selling their property.

Buyer review
Really professional and Kind
over 6 years ago
Really professional and Kind

Really professional and a kind person. Zay is easy to communicate with and helps us to understand things easily.

Seller review
Exceeds All Expectations
over 6 years ago
Exceeds All Expectations

Zay (and her team) have been brilliant to deal with in some pretty trying circumstances. Zay remained positive, enthusiastic and patient throughout the process which is very impressive given some of the challenges we faced. Thank you Team Zay!

Seller review
Over all we had a positive experience
over 6 years ago
Over all we had a positive experience

Zay kept us informed every step of the process. She tried hard to market our property to appeal to a broad spectrum of potential buyers. Zay offered a frank appraisal of the response to the sale process pointing out market expectations. When we came to getting a deal across the line, Zay worked to ensure a sale price that worked for both vendor and buyer. Over all we had a positive experience.

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