Wayne Song's reviews
Wayne Song

Wayne Song

  5   (46 reviews)

48 Aurea Avenue

Wayne helped the reviewer buy this property

Wayne Song
Price not available
48 Aurea Avenue
Pakuranga
4
2
2
House

3 days ago

Highly recommended, professional, responsive, and went above and beyond to ensure a smooth process

We really liked working with Wayne throughout the process of buying our home. From the very first viewing, he struck a balance of being friendly and approachable without being pushy or overbearing, which made it easy to look through the property at our own pace. During negotiations, Wayne was respectful, calm, and never came across as aggressive or difficult to deal with. We always felt he was genuinely trying to make the deal work for both sides. He was fast and reliable with communication, which made a big difference during what can otherwise be a stressful process. We had a few issues picked up during the pre-settlement inspection. Wayne and the vendor quickly organised for an electrician to come out the very next day to sort things. Additionally he covered the cost of a replacement heater, which we had a concern about. That really stood out to us, it felt like he went beyond what you would normally expect from an agent and genuinely took steps to ensure a smooth process. Overall, Wayne made what can be a stressful process feel very smooth and well managed. He was professional, responsive, and genuinely helpful at every stage. We would highly recommend him to anyone looking to buy or sell and would happily work with him again in the future.

A
Alex M
Buyer
Wayne
Thank you so much, Alex, for taking the time to write such a kind and comprehensive review. It was truly a pleasure working with you through the process of buying your home. I'm glad to hear that you felt comfortable and not rushed during the property viewings. My goal is always to create a stress-free environment where clients can make informed decisions at their own pace. Negotiations can indeed be a stressful time, so I’m thrilled to hear that my approach made the process smoother for you. Fast and reliable communication is something I always strive for, knowing how crucial it can be in such situations. I’m glad we were able to sort out the issues from the pre-settlement inspection quickly. Ensuring that your concerns were addressed was important to me, and covering the cost of the replacement heater was just a small part of making your transition into the home as seamless as possible. It warms my heart to know that you found the entire experience smooth and well-managed. I sincerely appreciate your recommendation and would be delighted to assist you again in the future, whether buying or selling. Wishing you many happy years in your new home!
Wayne responded on 04 May 2026

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Wayne Song
Wayne Song

Sales Consultant

View profile   5   (46 reviews)
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