Vivian has provided a very professional and good services with details, excellent communication with extra knowledge in rental market as this is my investment property.

We are very pleased with the level of service that we received from Vivian during the apartment purchase experience. Her communication and willingness to accommodate our requests has been excellent. This was complimented by Pam’s assistance also.

We were kept in the loop the whole time and there was a strong sense of commitment, honesty and integrity about Vivian that is quite often replaced in this line of work with an eagerness to sell at any cost. I without hesitation would recommend Vivian to friends and family and if in the future we were looking to buy or sell she would be my first point of call. Thanks for a pleasant experience from start to finish 👍.

I wanted to share my thoughts about the real estate agent who assisted me with buying my house. She was really good at keeping in touch and providing services. She was always on time and respectful, which made it easy to work with her. Whenever I had questions, she was quick to respond and guided me through the entire process. However, I was a bit disappointed that she didn't continue to assist me as a buyer once the deal was finalized. The only issues I had were related to the promised carpet cleaning, which wasn't done professionally as I expected. Additionally, I was told I'd receive a commercial cleaning invoice, but I never received it. Overall, she was good to work with, but there were a few things that didn't meet my expectations in the end.

We were really really impressed with Vivian throughout our experience of buying a new home - she was always quick to respond, very thorough, and did what she said she would. As a first home buyer there was often lots of little questions or queries from our end and Vivian was very attentive to our needs, and always made sure we had the right information, and gave us great advice for the area we were moving in to. We can't thank Vivian enough, she made this process much easier for us, and ways had a smile on her face. I would recommend her to anyone looking for a real estate agent :)

Surprisingly, she quickly brought a satisfactory offer in such a down market. At the same time, she even helped to clean the room by herself, and she also tried her best to help me adjust the marketing strategy to suit the market. I highly recommend choosing Vivian to represent your house

What an amazing team! It was an absolute pleasure having Vivian Shen and Pam Holley sell our property, their knowledge of the market was spot on and they used great marketing skills to find the right buyers for our property. Both communication well and they were very professional at all times while making you feel comfortable and well looked after. They achieved a good sale price for us in an extremely challenging & volatile market and we are very happy clients. We would recommend team Pam and Vivian to anyone and everyone.

"I really appreciate Vivian Shen for providing great and professional service to help me sell my house. She and her team worked very hard, and in the end, we were able to sell our house for a good price. We also purchased a new house from her real estate services. Overall, we were very pleased with Vivian's expertise and assistance throughout the entire process."

Vivian was very good to work with, very professional, great communication, and an all round good person. I’d be happy to work with her again. Thank you Vivian.

Vivian is such a great real estate agent who is responsible, responsive, trustworthy and easy to communicate with. Highly recommend if you are considering buying or selling properties.