Vivian Shen

Vivian Shen

Sales Consultant at Bayleys Real Estate Remuera
Individual: Salesperson: 20150171
  •   5   (22 reviews)

About Vivian

I’m dedicated to building strong relationships and delivering exceptional service through a well-managed, thoughtful process. Known for my strong work ethic and commitment to achieving great results, I take pride in going the extra mile for every client. Real estate allows me to combine my greatest passions – property, working with people, and making a meaningful difference in others' lives. Before real estate, I spent over a decade in accounting and business analysis, and also ran my own hospitality business. Working closely with customers gave me a strong foundation of skills that now translate seamlessly into real estate: a warm, approachable manner, strong analytical thinking, attention to detail, and a client-first mindset. I focus on quality over quantity to provide highly personalised support and ensure every stage of the process is handled with care and precision. Clear communication, responsiveness, and relationship-building are central to how I work – and have led to many successful outcomes. Joining Bayleys was a deliberate choice. I value their strong reputation, national network, and premium marketing. My clients benefit from these resources and the high standard of service that comes with a trusted brand. Outside of work, I’m an active supporter of Saint Kentigern Girls’ School, where my daughter attends. I also enjoy family time and travelling to experience new cultures. I specialise in central Auckland’s premium suburbs – Remuera, Epsom, Parnell, Orākei and Mount Eden – offering deep local knowledge and genuine care to help clients reach their property goals.

Vivian's reviews

  5  
Vivian has 22 reviewsacross 10 different locations, showing 6.
Review Vivian
about 1 year ago
She cares!

Vivian is an agent who works tirelessly to deliver the best results for her clients. Her communication is excellent and she will do what it takes - including working weekends to get the job done. For some properties and areas these are challenging times to be a vendor but Vivian drew upon connections and the team at Tremains to get the sale over the line. Thank you for your mahi!

over 1 year ago
Open friendly manner

Thanks Vivian for your perseverance in a tough market to find just the right Buyer. Your professional approach and friendly manner throughout the year was always greatly appreciated making you a great Agent to partner with, Thanks.

over 1 year ago
Helpful & Relatable

Vivian was very knowledgeable about the property we ultimately ended up purchasing. She was able to answer most of our questions on the spot, the few which she did not know the answers to, she obtained the information and passed it to us swiftly. Her knowledge of the wider real estate marketplace providing a useful frame of reference.

over 1 year ago
Vivian was really helpful

Vivian offered a lot of helps and respond efficiently every time.

almost 2 years ago
Kind, mindful and driven

Vivian is a young agent but comes with lots of passion in her job. She is drive but at the same time really careful in the whole process. At the same time, she is also very kind and caring to others as she is completing her job

almost 2 years ago
Excellent Client Service

I recently had the pleasure of working with Vivian on the purchase of a property and she also presented a proposal for the sale of my current home. Vivian has a very personable and approachable manner and all my dealings with her were comfortable and relaxed. Vivian's communication skills are outstanding in all regards and at all times she was up front, honest and totally professional. Vivian handles challenges with ease and she is able to focus on solutions rather than the problems. Her negotiation skills proved to be exceptional as she was able to deliver and close a deal that I thought may have been unachievable. Her market knowledge is well informed and she always had useful facts and figures at her fingertips. Vivian worked tirelessly for me, as her client, and I wouldn't hesitate to recommend her to anybody looking to buy or sell real estate. She is a gem.

Show all 22 reviews

Vivian's properties

Vivian hasn't had any property sale activity in the last 12 months

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