Great, very helpful! Went over and above to help us through the process of buying our first home.

Second time we've sold with Urszula & Hayley over the last six months, just so easy to work with. Real, organised and proactive and one step ahead of potential questions and points of interest. Great to work with in every way. We'll call Urszula first if we're ever selling again!

Urszula and Hayley were very professional from day one in guiding and supporting us through the process of selling our home during the change of Government, market difficulties and high inflation. Their marketing skills, positive attitude, high communication and always available at the end of the phone helped us through the process until we found a cash buyer. No time was wasted, all the support was towards the vendor's personal situation not just wanting a quick sale for a buyer. We could not recommend them enough and thank them for all their work. :)

Ursula has been the best agent. I could’ve asked for. Her knowledge, her ability to get people to trust her, is all part of what makes her, in my opinion, the best real estate agent in Canterbury. Being an outside person from a different area of New Zealand, I trusted Urszula to market my property in Lincoln, and she did so with ease, and professionalism. Urszula goes above and beyond. She is always reliable and answers her phone, gets back to me and I am so grateful for her help and support in selling. I would recommend Ursula and Baileys Real Estate over any other company in Christchurch. If you want a committed, trustworthy and honest agent, then be assured, Ursula will deliver what she promises, and you will probably gain a friendship along the way.

We recently bought a house from Urszula and Hayley and can't fault the process at all. Communication was timely, friendly and informative. Any question that couldn't be answered immediately was quickly sorted. As we were not located in city there was certainly more work for Urszula and her team to do on our behalf, but we never felt it was any trouble - it was all done with ease, in a timely manner and to a high standard. Buying at auction (for the first time) was not an issue at all - we were well informed of the process ahead of time, and it went without a hitch on the day. We highly recommend Urszula if you are looking to work with an agent who is honest, hard working and goes the extra mile.

This was the second time we sold with Urszula and her service was just as good. Urszula has a wealth of real estate knowledge, especially in our area so it was a no brainer to seek her out again for our sale. Regular communication and professionalism but also a down to earth approach helped her get us to where we needed to be in a difficult market.

I was very happy with our recent experience. Ursula was very knowledgeable in the sale of the property. She helped make it an easy and comfortable process. Navigating the final stages with ease. Looking forward to as smooth a process on moving day.

Hi Urszula, Catherine and I are incredibly grateful for your help, blown away by your thoughtfulness, and delighted with the result achieved at auction (3 August) for the sale of our place in Grangewood Drive Lincoln. Great service, outstanding communication, well thought out and considered advice, and a very fair price achieved quickly, in a challenging market. The negotiation skills that you personally brought to the table on auction day, after we thought the price had topped out, paid for 70% of the commission. We’ve bought and sold several places over the years and typically been left wondering what we paid for. Not this time though, we very definitely got the level of service promised and then much more besides. We’re going to have a crack at selling our old Bach now too and we wouldn’t even think about using any other company or agent. Thank you for your help with Grangewood and please pass on our thanks to Hayley, Ben and the rest of the Bayley’s team. Seems to us that you get what you pay for.

Urszula was great to work with, always professional, helpful and insightful on the property and surrounding area. Her communication was excellent and informative. She worked diligently for the vendor, but also was very considerate to us, the potential buyers. I would be happy to recommend her to anyone thinking of selling their property.

Working with Urszula and her team during the selling process of our house, and purchasing our new house, was a far better experience than we thought selling/buying a house would be. Urszula stuck with us through a lengthier campaign, with what seemed like a trickier market. She was full of plenty of market knowledge, advice, full of ideas to promote our property, gave it her all, and was a genuinely lovely person to deal with. Her communication was great, professional and Haley was also a pleasure to work with. She got along great with our kids which was important to us, and was easy to talk to about any concerns or questions regarding the selling of our property, or purchasing our new property. We would highly recommend to anyone selling within the Christchurch area.

Urszsula was very helpful and obliging at our viewing and followed up any requests we. We were very pleased to have her knowledge and assessment of the market. well done

We loved working with Urszula during a very busy time of our lives where we really didn't want a bar of the whole selling process. We chose to move out early, stage our home and rent elsewhere. This was supported by Urszula and meant we basically handed things over and she did the rest. Out of sight, out of mind. Her experience is such that we felt comfortable in doing this: she seems to have a really deep understanding of both the selling AND buy experience and just seems to find that sweet spot. I would say she has added a lot to the final result. I did briefly consider whether we should try and sell our own home but in hindsight, I'm so glad we didn't!