We really enjoyed dealing with Urszula and Hayley purchasing our new home in Lincoln. We found them both to be attentive, honest and pragmatic with their approach. We really appreciated Urszula's genuine positivity for Lincoln and knowledge of the area. Both Urszula and Hayley were excellent at with us communicating throughout the purchase process and this was incredibly appreciated at our end. As a purchaser I wouldn't hesitate to say our experience with Urszula and Hayley was wonderful.

we recently sold our elderly parents house of over 60 years , the xtra care that was given to my parents at this very emotional time was very much appreciated, there communication over the hole time was fantastic as we all new what was happening every step of the way. there market knowledge and professionalism was second to none. we would and all ready have recemented them to anyone selling there house.

This is the second house I have purchased through Urszula and her team and both have been very smooth, trouble free processes. Urszula’s communication is excellent as is her knowledge of the market and relevant tradespeople. Urszula also organised access to the property ahead of settlement with the vendor so we could complete some work ahead of time which was much appreciated.

Throughout the process Urszula was friendly, positive, and pragmatic. She explained what was happening all along the way, answered all my questions, was encouraging and really nothing was a bother. Urszula even had her family help with a few things to get the house ready for sale, which I so appreciated. Urszula is easy to chat to and to work with, and I really appreciate all the help Urszula gave me, and her knowledge, professionalism, and encouragement. I highly recommend her to anyone looking to sell a property, she will go out of her way to make sure everything goes smoothly and the outcome is positive.

Great, very helpful! Went over and above to help us through the process of buying our first home.

Second time we've sold with Urszula & Hayley over the last six months, just so easy to work with. Real, organised and proactive and one step ahead of potential questions and points of interest. Great to work with in every way. We'll call Urszula first if we're ever selling again!

Urszula and Hayley were very professional from day one in guiding and supporting us through the process of selling our home during the change of Government, market difficulties and high inflation. Their marketing skills, positive attitude, high communication and always available at the end of the phone helped us through the process until we found a cash buyer. No time was wasted, all the support was towards the vendor's personal situation not just wanting a quick sale for a buyer. We could not recommend them enough and thank them for all their work. :)

Ursula has been the best agent. I could’ve asked for. Her knowledge, her ability to get people to trust her, is all part of what makes her, in my opinion, the best real estate agent in Canterbury. Being an outside person from a different area of New Zealand, I trusted Urszula to market my property in Lincoln, and she did so with ease, and professionalism. Urszula goes above and beyond. She is always reliable and answers her phone, gets back to me and I am so grateful for her help and support in selling. I would recommend Ursula and Baileys Real Estate over any other company in Christchurch. If you want a committed, trustworthy and honest agent, then be assured, Ursula will deliver what she promises, and you will probably gain a friendship along the way.

We recently bought a house from Urszula and Hayley and can't fault the process at all. Communication was timely, friendly and informative. Any question that couldn't be answered immediately was quickly sorted. As we were not located in city there was certainly more work for Urszula and her team to do on our behalf, but we never felt it was any trouble - it was all done with ease, in a timely manner and to a high standard. Buying at auction (for the first time) was not an issue at all - we were well informed of the process ahead of time, and it went without a hitch on the day. We highly recommend Urszula if you are looking to work with an agent who is honest, hard working and goes the extra mile.

This was the second time we sold with Urszula and her service was just as good. Urszula has a wealth of real estate knowledge, especially in our area so it was a no brainer to seek her out again for our sale. Regular communication and professionalism but also a down to earth approach helped her get us to where we needed to be in a difficult market.

I was very happy with our recent experience. Ursula was very knowledgeable in the sale of the property. She helped make it an easy and comfortable process. Navigating the final stages with ease. Looking forward to as smooth a process on moving day.

Hi Urszula, Catherine and I are incredibly grateful for your help, blown away by your thoughtfulness, and delighted with the result achieved at auction (3 August) for the sale of our place in Grangewood Drive Lincoln. Great service, outstanding communication, well thought out and considered advice, and a very fair price achieved quickly, in a challenging market. The negotiation skills that you personally brought to the table on auction day, after we thought the price had topped out, paid for 70% of the commission. We’ve bought and sold several places over the years and typically been left wondering what we paid for. Not this time though, we very definitely got the level of service promised and then much more besides. We’re going to have a crack at selling our old Bach now too and we wouldn’t even think about using any other company or agent. Thank you for your help with Grangewood and please pass on our thanks to Hayley, Ben and the rest of the Bayley’s team. Seems to us that you get what you pay for.