Tracy's profile

Tracy's reviews

  5  
Tracy has 64 reviewsacross 8 different locations, showing 12.
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Tracy's qualities as told by our client reviews: strategic, honest, reliable, responsive, supportive, clear communication, local expert.
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Buyer review
A wonderful experience
over 1 year ago
A wonderful experience

Buying a house is never easy, but Tracy made the process much smoother with her extensive experience, professionalism, and kindness. She provided exceptional support throughout.

Buyer review
Great service!
almost 2 years ago
Great service!

Tracy and Wayne have been a pleasure to deal with. Very knowledgeable and helpful from home viewing, bidding over the phone to the settlement process. They even helped me buy some second hand furnitures from the previous owners. 😊 They also left some little surprises on my settlement day which I fully appreciate. Thanks for all of your help team! Happy holidays! ❤️

Seller review
O U T S T A N D I N G IN THE FIELD !!!
almost 2 years ago
O U T S T A N D I N G IN THE FIELD !!!

Wow, what a great team - all bases covered. This journey was a challenge for the Tracy and Wayne, and it didn't phase them one bit. Their strategies were thoughtfully planned and executed with top marks along with their down-to-earth no fuss communication style which made it easy to discuss the challenges that showed up. Their combined experience and expertise were outstanding, just like the beautiful red bow on the front door for the new owners - which is Tracy and Wayne's personal signature - a lovely touch of class. On behalf of our deceased dad, thank you again for your amazing guidance, sensitivity, and patience and integrity throughout the process.

Seller review
Fantastic, hardworking and genuine agents
almost 2 years ago
Fantastic, hardworking and genuine agents

Tracy & Wayne were fantastic to deal with from start to finish. We found they listened to what we wanted, offered great advice and most importantly, were not pushy at any stage throughout the process. They were the perfect mix of professional whilst also being very down to earth and genuine. We felt like we were able to make decisions at our own pace and when the time to sell finally came, they really maximised the opportunities to showcase our property and get the right people through the door. Without a doubt, we would highly recommend these guys to sell your property.

Buyer review
Great Experience
almost 2 years ago
Great Experience

As a first-time buyer, I was nervous about the process, but Tracy together with Wayne made everything clear and straightforward. She guided me with every step of the way through her great knowledge, professionalism, great communication skills and helped me secure my dream home.” Thank you Tracy and Wayne from Team Trayne, Harcourts NZ.

Seller review
Exemplary professional service
over 2 years ago
Exemplary professional service

We jumped into the Auckland real estate market just as it seemed to peak a year and a half ago and engaged Tracy to sell it for us. It turned out to be a very challenging assignment as the market slowed and our property did not exactly fit the mold to attract a vigorous bidding war. However, Tracy never waivered in her perseverance and continuous efforts to find our buyer. She kept us fully informed of all marketing activities and potential buyer enquiries. She provided ample consultation on scheduling open homes and private viewings. The best thing of all was a successful SALE! We highly recommend this professional and would use her again without any hesitation.

Seller review
Upfront and reliable
over 2 years ago
Upfront and reliable

Thanks Tracey and Team Trayne for the great job in delivering a fair price in this buyers market we’re currently in. Would happily use you again for the next sale ;)

Seller review
Caring and hard working - outstanding
almost 3 years ago
Caring and hard working - outstanding

We had purchased unconditionally with a long settlement and during that settlement time the market changed, which drastically changed our situation. This made our selling process one of high pressure emotionally and financially with a tight time frame. Tracy and Wayne were exceptional in caring for us throughout, remaining calm, determined and solution focused at all times. They went above and beyond with the amount of time and attention paid and we felt like we were their only clients despite them having other clients (of whom I'm sure all felt like we did - special). They are honest, transparent, caring and hard working, always putting clients before their own needs - which is rare in the real estate industry. We cannot thank them enough for the incredible job they did and highly recommend them to anyone considering selling.

Seller review
Personalised service, excellent results
about 3 years ago
Personalised service, excellent results

We chose to use Trayne due to them being a small business who genuinely care about their customers and want to achieve a great result. They delivered in spades and we are really pleased we used them. Tracy and Wayne made it clear that we were in control of our process and the result and we didn’t feel pressured or “sold to” at all. It was a fantastic experience, as much as selling a house can be!

Seller review
Great service all the way through
about 4 years ago
Great service all the way through

Tracy was great to deal with, very knowledgeable and up to date with the latest market. Great communication with quick responses, went out of her way to make things happen.

Seller review
Love these guys and the work they do!
about 4 years ago
Love these guys and the work they do!

My partner and I have used Tracy and Wayne three times now, twice to sell and once to buy. I think that the proof of their amazing service is in the return business they get. Selling or buying a house is no easy thing and Tracy and Wayne do their best to keep both vendors and buyers informed and up to date throughout the whole process. I would highly recommend them to anyone considering to sell. Easy to talk to, welcoming and attentive and listen to what you want and best of all they achieve the results even in a challenging market. Go team and all the best for the future!

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