From my first phone call, through to settlement, Tracey has been extraordinary in her manaaki (generosity) and support of our home purchase. She patiently walked us through the many aspects of the property, fielded every question we had, and worked in a manner that was both humble and empathetic. Tracey made this sale happen, upholding the mana both of us as purchasers, and the vendor himself, until we arrived at a mutually respectful agreement to purchase the house. Tracey went above and beyond, accommodating us at all hours to fit in with our own busy schedules. In working with her, we never felt like 'a number', but valued and respected - important to keep in mind given how alienating the property world can be (and often is) for whanau. She is, by far, the best realtor and guide we have ever worked with, whose style of working reassured us until the end. She is someone of great mana, who the Kelly & Co Otaki team is privileged to have on their waka. Nga mihi nui rawa, our heartfelt thanks to you Tracey!
