Tracey O'Brien

We had a fantastic experience with Tracey, Warren and their team. They make a great team and are excellent communicators, keeping us informed and supported throughout the entire process. They are genuine, honest, and approachable, which made us feel comfortable and confident every step of the way. Their professionalism, knowledge, and dedication really stood out, and it was clear they genuinely cared about achieving the best outcome for us. We couldn’t have asked for a better team and would highly recommend Tracey and Warren to anyone looking to buy or sell a property!

Having viewed the property just the once and then dealing with everything from afar, we felt secure in the knowledge and dealings we had with Tracey & Warren. They made everything easy and straightforward for us.

Tracey and Warren have supported us through both the purchase and sale of our home, and their professionalism has been exceptional at every stage. They first helped us secure the property in early 2020 under urgent circumstances, and in 2026 they guided us through a far more complex sale with the same high level of expertise and commitment. Unexpected issues during a building inspection required us to withdraw the house from the market and complete significant repairs within a very tight timeframe. This coincided with our move overseas, leaving Tracey and Warren to manage the entire process, coordinate trades, and maintain momentum while working across an 11‑hour time difference. Their communication remained consistently clear, timely, and reassuring. They handled every detail with care, demonstrated strong market knowledge, and provided sound, confident guidance throughout. Their ability to manage a challenging situation so effectively speaks to their skill, integrity, and dedication to achieving the best possible outcome for their clients. We are extremely grateful for their support. Tracey and Warren delivered outstanding service under difficult circumstances, and we would recommend them without hesitation to anyone seeking highly professional, reliable, and capable agents.

Yes very knowledgeable about the market, negotiating and very professional. But then you expect that from great agents 👍(they were recommended to us). Where Tracey & Warren really shined was there organizing, and commitment to help in preparing the property for sale. We live in Christchurch and property for sale was in Hamilton. It had been rented out and was in good condition but needed some landscaping, waterbasting, bathroom painted, and minor plumbing and gas fitting done. I thought I would be organizing this. But no Tracey was more than happy to organize with her contacts. All the work was done very well at very reasonable rates. But the main thing here is organizing contractors and then meeting them at the property all takes time and effort. This was no problem at all for Tracey & Warren. When the property was sold they organized for fridge, washing machine & dryer to go to a local charity to help others. What a team 👏 👍👍

There are dozens of real estate agents out there, but you naturally connect with some more than others. Tracey was one of those rare gems, much like the home we purchased, which had its own unique story. From our very first meeting, she took us seriously, answered our questions honestly, and happily arranged a second viewing so we could be sure it was the right home for us. In just one week, we went from being "tyre kickers" to proud homeowners after winning the auction. Tracey made the whole process much easier by negotiating a deposit and settlement date with the vendor that worked for everyone. We'd happily recommend her to anyone looking to buy or sell a home.

I can't recommend Tracey and Warren highly enough! We listed our latest property with them, and it ended up staying on the market for over a year. In today's market, a lot of agents would have lost momentum but not these two. They stayed positive, committed, and never gave up on us. For 14 months straight, they held open homes every single weekend at the property — rain or shine. We could see and hear their commitment to our sale! Their consistent effort, great communication, and genuine belief in the property eventually paid off in a difficult buyer's market, and we sold it. If you're looking for agents who are patient, hardworking, trustworthy, and truly in your corner for the long haul, look no further than Tracey and Warren. Thank you both so much for your persistence and support — we really appreciate your efforts and feel that you both worked so hard for your commissions from our house sales and we are going to miss you guys! 🙏 Highly recommended! ⭐⭐⭐⭐⭐