Tracey O'Brien

Tracey and Warren have supported us through both the purchase and sale of our home, and their professionalism has been exceptional at every stage. They first helped us secure the property in early 2020 under urgent circumstances, and in 2026 they guided us through a far more complex sale with the same high level of expertise and commitment. Unexpected issues during a building inspection required us to withdraw the house from the market and complete significant repairs within a very tight timeframe. This coincided with our move overseas, leaving Tracey and Warren to manage the entire process, coordinate trades, and maintain momentum while working across an 11‑hour time difference. Their communication remained consistently clear, timely, and reassuring. They handled every detail with care, demonstrated strong market knowledge, and provided sound, confident guidance throughout. Their ability to manage a challenging situation so effectively speaks to their skill, integrity, and dedication to achieving the best possible outcome for their clients. We are extremely grateful for their support. Tracey and Warren delivered outstanding service under difficult circumstances, and we would recommend them without hesitation to anyone seeking highly professional, reliable, and capable agents.

Yes very knowledgeable about the market, negotiating and very professional. But then you expect that from great agents 👍(they were recommended to us). Where Tracey & Warren really shined was there organizing, and commitment to help in preparing the property for sale. We live in Christchurch and property for sale was in Hamilton. It had been rented out and was in good condition but needed some landscaping, waterbasting, bathroom painted, and minor plumbing and gas fitting done. I thought I would be organizing this. But no Tracey was more than happy to organize with her contacts. All the work was done very well at very reasonable rates. But the main thing here is organizing contractors and then meeting them at the property all takes time and effort. This was no problem at all for Tracey & Warren. When the property was sold they organized for fridge, washing machine & dryer to go to a local charity to help others. What a team 👏 👍👍

There are dozens of real estate agents out there, but you naturally connect with some more than others. Tracey was one of those rare gems, much like the home we purchased, which had its own unique story. From our very first meeting, she took us seriously, answered our questions honestly, and happily arranged a second viewing so we could be sure it was the right home for us. In just one week, we went from being "tyre kickers" to proud homeowners after winning the auction. Tracey made the whole process much easier by negotiating a deposit and settlement date with the vendor that worked for everyone. We'd happily recommend her to anyone looking to buy or sell a home.

I can't recommend Tracey and Warren highly enough! We listed our latest property with them, and it ended up staying on the market for over a year. In today's market, a lot of agents would have lost momentum but not these two. They stayed positive, committed, and never gave up on us. For 14 months straight, they held open homes every single weekend at the property — rain or shine. We could see and hear their commitment to our sale! Their consistent effort, great communication, and genuine belief in the property eventually paid off in a difficult buyer's market, and we sold it. If you're looking for agents who are patient, hardworking, trustworthy, and truly in your corner for the long haul, look no further than Tracey and Warren. Thank you both so much for your persistence and support — we really appreciate your efforts and feel that you both worked so hard for your commissions from our house sales and we are going to miss you guys! 🙏 Highly recommended! ⭐⭐⭐⭐⭐

Warren reassured us the whole way through the process and offered us great advice on what needed to be done and the best way to go about it.

From the very first open home, I knew this was the house I was going to buy and that nothing was going to stop me. Having Tracey guide me through the process made all the difference. Tracey was amazing to deal with from start to finish. She made the whole process feel easy, communicated exceptionally well, and kept me informed every step of the way. No question was ever too much trouble, and I always felt like I knew exactly what was happening and what came next. The auction process can be stressful and intimidating, but Tracey put my mind at ease and gave me the confidence to walk into the auction knowing I was well prepared. When the hammer finally fell in my favour, we got to celebrate in style after the win, which was the perfect way to finish an unforgettable day. I couldn't have asked for a better experience and would highly recommend Tracey to anyone looking to buy or sell a home.