We worked with Tracey recently who was acting for the vendors of a property we were purchasing. We were the buyers, and although Tracey was acting for the vendors, she was so helpful to us as first home buyers! Her communication was exceptional and so was her knowledge base. Even when Tracey couldn't be there to meet us at the property at times, her team was also great. We appreciated that even following settlement, once the sale was completed, Tracey was still helping us out and communicating with us regarding some post-settlement issues. We had a great experience with her and I would highly recommend her to anyone doing property transactions, selling or buying.

They responded to our queries almost immediately. Their marketing knowledge is good, and their negotiation skills were great. They worked very hard at marketing, and conducted themselves in a very professional manner.

Trevor and Tracey are 2 very professional agents I would highly recommend to anyone. Always kept in touch and very knowable of the market

The only face to face meeting was done at the very start, then everything was through Whatsapp, it felt impersonal even though the agents lived around the corner from us. We would go up to 10 days without hearing from the agents, and then on two separate occasions they called us at 6:30pm on a Friday evening for a chat and an update. We received an offer (electronically on Whatsapp) which we replied to our agent back to with a counter offer, the agents called us and started the conversation with "are you happy with this buyer to walk away from this offer". It felt like a strong arm tactic to get us to accept the offer. Right from the beginning we told the agents that we wanted x amount in the hand after agents fees, to be able to afford to move. They told us they could 'sharpen the pencil' to make the deal better for us, and they could change their fees so we walk away with that x figure. When a lower offer came through, we reminded them of the x figure and they said "oh we thought you meant x figure was the lowest you would sell the house for, before agents fees". They either a) weren't listening to us, or b) something more sinister. When it came to the negotiating stage, they in fact did not sharpen the pencil, and didn't budge at all on their fees and we walked away with well below the x figure we told them about. After we had only a couple of people through the first open home, they immediately suggested we drop the asking price, that was their first strategy. The communication was very sporadic, for example they received interest from a buyer, they then jumped the gun and told us about it, got us all excited, sent us through the conditions from the buyer in a list on whatsapp (without an actual offer), then we didn't hear back from the agents for a number of days, and then they told us, that the buyer pulled out without making an offer. This was not a personalised service as they had told us they offered, we were just another number. We Do not recommend.

They took a very personal interest in our property and offered excellent service throughout the process. As our sale was time critical, Tracey 'pulled out all stops' to get our property sold. Tracey provided valuable advice about preparing our house for sale to get the best possible outcome. We are grateful to have such supportive agents. We can't rate them highly enough.

Tracey and Trevor went over and beyond selling our first home. Their supportive, informative approach was what we needed. They stood out with their strong market knowledge, communication, honesty and full commitment. We had full trust in them and came out with an amazing result. Highly recommend them to anyone buying or selling a home, and I would use them again when the time required. Thankyou Tracey and Trevor!

We are so thrilled we went with Tracey and Trevor to sell our home. I met Tracey through a networking group a few years ago, and when it came time to sell, her passion for real estate is what ultimately won us over. No easy decision when you have friends who are also agents. We had already committed to purchasing another property, so there was no turning back. Tracey's advice to get a building report on our own home before listing was excellent. While there was nothing major, it meant we could fix them before the first open home. Throughout the entire process, Tracey navigated every hurdle with confidence and kept us well-informed at every step. We purchased our new home before the conflict in the Middle East began, but ended up selling during it, in what can only be described as a cooling market. Despite that, Tracey still met our original price expectations, which speaks volumes. We would be more than happy to recommend Tracey and Trevor to anyone looking to buy or sell.

Fantastic people. Friendly, understood the stresses sellers experience, expertly guided us through the process, had excellent knowledge of the market, very professional, kept us informed at all times, brilliant negotiation skills, incredibly helpful. Best agents we have ever dealt with. Managed a quick sale. We are very grateful. We wholeheartedly recommend them to you.

Very professional very helpful and friendly. Always happy to help and guide you at any time. Will only deal with them in the future.

We can confidently say that Trevor and Tracey from East Realty are the most dedicated real estate agents we've ever worked with. The best way to describe them is as an energetic and dynamic team. From our first conversation about selling our home, they demonstrated exceptional helpfulness, efficiency, knowledge, integrity, approachability, enthusiasm, and professionalism. The entire selling process was remarkably smooth and stress-free. No request was ever too much trouble, and the team consistently went the extra mile for us. Their communication was flawless; we were kept informed at every stage. They were proactive, offering innovative marketing ideas, and thanks to their efforts, we received an offer after the very first open home and were under contract in no time. We wholeheartedly recommend East Realty to anyone looking to buy or sell property. Their commitment and work ethic are truly outstanding.

Communication was outstanding in regards to open home turnout, property market on were things are at at this present time. Professionalism goes beyond great it was OUTSTANDING and they gave it there all to get the best results always giving it 200% out off 100%. I highly recommend Team East to sell your property as you wont be disappointed with the outstandable service that they all put in.

Tracey and Trevor are brilliant! They sold two houses for us in the last six months, and after working with several different agents over the past year, the difference with these two was clear from the outset. Tracey, in particular, was outstanding - incredibly hardworking, professional, and genuinely personable, with a huge depth of knowledge and experience. Her communication, strategy, and effort were great and she went above and beyond at every stage of the process, even when dealing with several challenges along the way. Trevor is also highly experienced and personable and they complement each other really well. The negotiation was excellent, and we were super happy with the results, which exceeded the appraisals and our expectations. Trevor and Tracey are clearly selling multiple properties, yet we always felt like a priority. Without a doubt, this was the best experience and best result we’ve had with agents in Tauranga. We would highly recommend Trevor and Tracey to anyone selling in Tauranga or the WBOP.