Quick easy service very professional would use Susan in the future Expected house market value decreased remarkably in 8 - 10 months from first valuation this being the only disappointment!

Susan is full of energy and keen to work for you to get the best result possible. She is concise, communicative, and personable. With selling after the loss of a parent, we appreciated her warmth, compassion, and sensitivity to what were going through. We strongly recommend having Susan take you through your real estate endeavours.

House hunting can be stressful, but dealing with Susan was a great experience. Her knowledge, her calm manner, her advice and honesty made my dealings with her easy, efficient and positive. She is an excellent agent who has great local knowledge and up to the minute advice. She made the sometimes daunting task of actually completing the sales agreement a breeze and kept me informed after my offer was made. I would highly recommend dealing with her.

We underwent the process of selling our first home at a very stressful time in our lives. Having a baby, moving overseas and with the ever changing market, Susan really helped to put us at ease and calm any fears we may have had. We appreciated Susan's open and honest approach and credit it with the quick sale of our property.

Susan was fantastic in getting the sale over the line for the vendor and myself. She has an inate sense of knowing, understanding and really hearing her clients, thus treating people with dignity and respect in a professional manner. If in future should I sell, I will have Susan as my agent. Nga Mihi Nui

Susan is a complete professional, she went above and beyond with the sale of our property, she was always available whenever we needed her. Susans advice and her knowledge of the market was very helpful and we would definately recommend her to anyone selling their house.

I found buying a property through Susan at Tall Poppy to be a good experience. Her communication was very prompt and her knowledge, from the property to the process, was exceptional.

A professional attitude combined with clear communications; enabled a rapid flawless transaction.

Just prior to the Auckland lockdown of 108days,I had listed an investment tenanted property in Tauranga with Susan Northey. She had discussed the various sales options with me and assisted me with the decision. The property has just been advertised when lockdown was announced which meant I was unable to travel to Tauranga throughout the sale process. Susan arranged open homes and private viewings around the lifestyle of the tenants to cause them the least amount of inconvenience. She kept me up to date regarding the number of people attending viewings and followed these up diligently. When offers were presented Susan ensured that I understood the various clauses either inserted or deleted by the potential purchasers. On several occasions Susan went beyond the call of duty. For instance she assisted assisted the tenants to find alternative tenant accommodation so that the property had vacant possession by settlement date. Similarly she arranged for an experience company to do a deep clean after the tenants vacated, arranged for the carpets to be cleaned, and did the final inspection that a landlord would normally do in usual circumstances and noted various maintenance issue that I was able to discuss with the tenant before refunding the bond. Even after settlement date Susan took care of a couple of things that the vacated tenant still had to attend to such as replace the heat pump remote that they had not left behind. I can only give Susan top marks and highly recommend her if you want an effortless but very successful sale.

Susan was great to work with from the minute we walked into her open home to handing over the keys to our new house. She was friendly, enthusiastic and patient, making time to answer all our questions and concerns. We are so happy we bought our first home from Susan.

Susan was incredibly helpful in all aspects of the purchase of the property I have bought. I would definitely recommend her as an agent and would use her as a selling agent in the future.

We are so pleased that we approached Susan to sell our property. Right from the start she was excellent to deal with, took the time to understand our requirements and provided accurate and professional advice. She delivered on everything she said she would do and was very easy to deal with. Highly Recommend.