We highly recommend Susan and Lisette as a team. They have great knowledge of the area which is highly valuable. Very responsive and committed. Susan is very understanding and helped with decision making. Her expertise in the industry is second to none. As well, we really appreciate Tall Poppy's transparent, all-inclusive flat fee.
Susan is a lovely lady with a wealth of knowledge about her industry and is friends with many of the local agents. She held our hands through the selling and buying processes and nothing was too much trouble. She is a great communicator, very approachable and very professional. Highly recommended.
Susan, from Tall Poppy managed the process of selling our home in a highly professional yet open and friendly manner. Marketing was second to none and combined with her extensive market knowledge produced exceptional results. We highly recommend Susan to anyone looking to sell their property.
Susan had great first hand knowledge of the area, what selling methods worked best and why for the price bracket we were in. Always bang on time, excellent communication and outlined the process clearly. I would 100% recommend Susan & would definitely have Susan sell my next house, without a doubt. So professional yet personable, honest, I felt I could really trust Susan and that my best interest where at the forefront. Highly recommend.
Susan was very responsive and kept her commitments. She walked us through the process step by step, always happy to answer our questions.
Always quick to respond, always does as she agrees, help with decision making etc.
Susan’s attention to detail and the level of personal attention Susan gave to our sale stood out to us from the beginning. She was always fully prepared, reliably early to meetings and open homes, proactive in keeping momentum in the campaign and consistently kept us informed throughout the campaign with clear communication and thoughtful reporting. We were also impressed by her marketing approach. She made excellent use of social media and digital marketing tools to broaden the reach of the property, and it was clear she understands how to present a home effectively in today’s market. At the same time, she didn’t just follow a standard formula —she clearly thought carefully about how and when to showcase the home to maximise buyer interest. For example, Susan scheduled open homes when the tide would best highlight the estuary views, which showed she was focused on presenting the home at its absolute best rather than simply fitting viewings into a convenient time slot. Another thing we appreciated was the network of contacts Susan was able to draw on. Whether it was gardening, photography, or advice around logistics and moving after the sale, Susan had trusted people she could recommend. That made a number of small but important tasks much easier for us. We also appreciated how open she was to our ideas throughout the campaign. For example, Susan took on our concerns about getting people to come down our driveway by getting signs made to inform buyers that there was plenty of parking, which encouraged people to drive in with confidence and view our home. When offers came in, Susan handled the negotiations calmly and strategically and helped us navigate the process with confidence while always keeping our best interests front of mind. We are so happy that we chose Susan to sell our home, and we strongly recommend Susan to anyone wanting an agent that truly works hard for them. Colin & Ann Leslie
We had a fantastic experience buying a property via Susan Northey from Tall Poppy. She was super professional from start to finish, always on to it, and consistently kept her promises. If she said she would follow something up, she did. No reminders needed. Communication was outstanding. It was never an issue to get hold of her, even during Christmas and New Year, which really showed her commitment. She also did a massive job chasing and following up with the vendors, as responses sometimes took a little time. Susan stayed on top of everything and kept the process moving.
Beyond her expertise, Susan is genuinely wonderful to work with. She takes the time to listen, understands what matters, and offers thoughtful advice with real care. Her calm, reassuring manner and positive approach made the entire process feel manageable and well supported. We always felt valued, respected, and confident that she had our best interests at heart. Susan brings a rare combination of exceptional knowledge, integrity, and warmth, and we wouldn’t hesitate to recommend her to anyone looking for an agent they can truly trust.
Right from the start when we couldn’t make the open home, nothing was a problem for Susan and every step of the process was professional yet friendly She didn’t drop the ball once
It was our pleasure to work with Susan to market and sell our home. We highly recommend her expertise, professionalism, and excellent communication to help sell your property. Give her a call, you'll be impressed!!
Thank you to Susan and Lisette for their professionalism, consistency in communication, and diligence in open home viewings of our property. Susan and Lisette kept us constantly informed on the open home viewer feedback in addition to the potential buyer interest in our property. In what has been a challenging property market, Susan and Lisette stayed the course and presented a buyer offer that resulted in the sale of our home. If you are looking to list your home, we highly recommend that you get an honest, no nonsense appraisal from Susan and Lisette. Listing with Susan and Lisette will result in a sale. Thank you to you both. Warm Regards, Pete & Lisa Wales
