Thank you Steven for the whole process of buying a house. As long as we propose to look the house, he always arrange it as soon as possible and never slack off. He also enthusiastically introduced professional house inspection to us, We are lucky to meet a conscientious, responsible, sincere and reliable real estate agent like him. Once again, I would like to thank you very much.
Steven demonstrated good market knowledge and gave practical advice on pricing and presenting the property. What stood out to me was his calm and professional approach. There was no pressure and no rushing. Whenever I had a concern, he addressed it calmly and clearly, and it usually turned out not to be an issue. Steven was very responsive and kept me well informed. We received three pre-auction offers and the house was sold after a little more than two weeks on the market, which I was very pleased with. Overall, it was a very positive selling experience and I would happily recommend Steven.
I was fortunate to purchase my second home through Steven once again, and he proved to be just as attentive and responsible as before. In terms of communication style, Steven was exceptional—patiently and thoroughly addressing every question I had as a buyer, ensuring I felt informed and supported throughout the process. His market knowledge was impressive; he demonstrated a deep familiarity with the area, knowing the neighbourhoods inside out like the back of his hand, which helped guide me toward the right properties. When it came to negotiation skills, Steven excelled by securing a pre-offer that led the seller to withdraw the auction entirely, ultimately landing us the home we loved. Overall, his professionalism shone through in his dedicated approach to both the property and the transaction, making the entire experience smooth and stress-free.
Steven was such a pleasure to work with, from the first initial query call to organise a house viewing, to meeting him in person. He was very approachable and down to earth. He had plenty of knowledge about the property as well as the market, we could easily have an honest conversation with him. He answered all our questions, was very patient and was accommodating to our many requests. Having a sense of humour and empathy helped us during this very stressful time of house hunting. Steven communicated very well on phone, text and emails, and replied very quickly. On auction day he made us feel at ease and gave us very clear guidelines, he made us feel comfortable throughout the whole process. I would highly recommend Steven to anyone either selling or buying. He is the man! Thanks again Steven.
These are just some of the amazing attributes Steven has exhibited over the short time he had to market and sell our property: -PROFESSIONAL to the very core in EVERY regard and meaning of the word!! -Diligent and EXTREMELY hard working for his clients -Communication was top notch and at another level, always replying promptly and kept us TOTALLY informed throughout the whole process -Steven proved to be thoroughly honest and demonstrated a very high degree of integrity -He also has perseverance PLUS and conscientiously persevered for us until he found a solution that suited ALL parties Would we employ Steven again to sell our property? ABSOLUTELY WITHOUT QUESTION My husband and I would encourage anyone looking at selling their property to get in direct contact with Steven straight away and experience first hand for yourselves like we did what this man can do for you !!! It was truly a privilege to work with Steven and it’s without reservation or hesitation that we can thoroughly recommend him to anyone who seriously want THE BEST!!!!! Lastly we would just like to say what an AMAZING Auctioneer Ray Whites Manukau have in Sam Steele! ! What a team!! Thank you Steven and Sam for what you did for us, you are both incredibly talented in what you do!!
Steven began well by offering so much and guaranteeing all we hoped for. Initially communication was very good. Steven was enthusiastic and very keen, positive and gave us great confidence. Then it turned. The price dropped very soon. We were made to feel we had no idea, were out of touch and needed to shift our expectations. Within two months Steven talked us in to dropping $500000 on a $1.6m property. The price he agreed it was worth. He no longer listened but continuously repeated the same message. ‘The market has dropped. This is what the purchasers say’ He urged and pushed us to sell with veiled threats that we would lose big time if we did not sell NOW. On top of this he tried to charge the same commission even though the price dropped by 33%. We had this changed. The friendly communicator turned to brisk and brusk with very limited scope for ideas or alternatives. We are disappointed in the sale. Yes it was our decision but we made it under pressure and from a distance. Steven did not represent our wishes but simply wanted a sale. We had two properties listed with Steven and pulled the second.
