Hi Barbara, thank you for your feedback. I’m really pleased you were happy with the support I provided throughout the sale, but I’m genuinely sorry to hear you felt the communication dropped away once the property had sold. I really value my relationships with my clients beyond the sale, so I’m disappointed that this was your experience. Thank you for bringing it to my attention, and I will certainly take this feedback on board.
Shona responded on 28 Sep 2026