Shona's profile

Shona's reviews

  4.9  
Shona has 28 reviewsacross 9 different locations, showing 12.
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Shona's qualities as told by our client reviews: well-prepared, clear communication.
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Buyer review
Incredible experience with an amazing Agent
about 1 month ago
Incredible experience with an amazing Agent

Shona was incredible to work with in the purchase of our home. She was approachable, kind and willing to assist in all aspects of the sale, whether that be liaising with the vendor or sharing advice with buying a first home and what to look out for or expect etc. Shona was very communicative throughout the entire process. Sending messages from 7:30am or even as late as 9pm. She will work so hard for her vendor and for the prospective buyer to make sure both parties get what they need out of the experience and that all parties leave satisfied. I would highly recommend Shona in any dealings you have with her. I found her to be trustworthy and though she worked for the vendor, she wanted to make sure that I, as a first time buyer, had the full experience too. For example, putting the sold sign up in front of the house but when I am ready, that we would take the sold sticker/signage down and then put it back up so that I could get a photo/video doing it too. You only get one lot of firsts and so I really appreciated the thought behind it all. All in all, if I ever wanted to buy again down the road, or even consider selling, I truly would hope to be able to deal Shona again. I know any vendor and potential buyer would be well looked after.

Buyer review
Warm, encouraging, positive, professional
about 1 month ago
Warm, encouraging, positive, professional

Very kind and informative, followed me every step of the process. Making sure I understood and taking time to answer all my questions. I felt very safe and taken care of from start to finish. Can’t thank you enough Shona🥰

Buyer review
Exceptional service from start to finish!
about 1 month ago
Exceptional service from start to finish!

⭐⭐⭐⭐⭐ Buying a property can easily feel overwhelming, but working with Shona made the entire journey completely stress-free. From day one, she was completely honest, transparent, and proactive with every piece of information. She kept me updated at every stage, so I never had to wonder what was happening next. On handover day, she went above and beyond—the property was immaculate, clean, and tidy. When she handed over the keys, I couldn't have been happier with how smooth and seamless the entire process was. If you want a genuine, reliable, and hardworking agent, Definitely Shona

Seller review
 No problems wth information and in selling
about 2 months ago
No problems wth information and in selling

Shona was great through the selling but once property sold, no more communication. Disappointing regards Barbara McPeake

Seller review
Above and beyond! Exceptional support selling in Hastings and buying out of town.
about 2 months ago
Above and beyond! Exceptional support selling in Hastings and buying out of town.

Working with Shona was an absolute game-changer. When it came to selling my house in Hastings, her advice was invaluable. She gave a brilliant, practical suggestions on how to prepare the property before going to market - like declattering and other tweaks which made the house look absolutely beautiful and vastly improved its appeal. What truely blew me away was that her support didn't stop with the sale. She went completely above and beyond by reviewing and giving honest, expert feedback on houses I was considering buying in an entirely different region. Shona's dedication, communication, and genuine care made a stressful transition so much easier. I can't recommend her highly enough!

Seller review
One of the best!
7 months ago
One of the best!

I felt like I was always across what to expect, the updates, process and overall cycle of selling our property. The communication was top-tier and that makes a huge difference. Every step of the way, Shona would provide advice and support as if it were her own home. Would absolutely return to Shona as a future seller or buyer. Thanks for everything you did for us!

Buyer review
Excellent communicator and helpful nature.
7 months ago
Excellent communicator and helpful nature.

Patiently listening to all our queries and giving back prompt reply. Have solutions to all our problems we faced during the journey to buy our first home

Buyer review
Working with Shona Patterson was seamless, professional, clear and supportive throughout.
7 months ago
Working with Shona Patterson was seamless, professional, clear and supportive throughout.

Communication: Shona was outstanding throughout the entire process - clear, prompt, and always keeping us informed at every stage. She made sure we understood what was happening and was always available to answer any questions, no matter how small. Market Knowledge: Her knowledge of the local market was evident from the start. She provided honest insights, realistic expectations, and valuable advice that helped us feel confident in every decision we made. Negotiation Skills: Shona is a strong and strategic negotiator. She advocated for our best interests while maintaining a professional and respectful approach, helping us achieve a great outcome. Overall, working with Shona was a positive and reassuring experience - we felt supported every step of the way and are truly grateful for her guidance and expertise.

Buyer review
Shona has a very Optimistic Mindset !!
8 months ago
Shona has a very Optimistic Mindset !!

Shona was very supportive and given clear updates throughout the entire process which helped us to purchase our dream home. Ofcourse she has a good communication & market knowledge, but we was very impressed with her positive approach which make her clients stress free. Will surely recommend to my friends and family.

Seller review
Made easy from start to finish.
8 months ago
Made easy from start to finish.

We have had a fantastic experience working with Shona. From the get-go, Shona was professional, knowledgeable, and genuinely committed to helping us through the entire process. What stood out the most was her communication, responsiveness and her cheerful nature. We were always kept in the loop with regular phone calls and catch ups. Any questions were answered promptly and thoroughly. Nothing was ever too much for Shona, she made the whole experience feel smooth and stress-free. Shona has great market knowledge and attention to detail, which gave us confidence we were in capable hands. Shona had our house sold within 4 weeks, all thanks to her hard work and diligence. I will be recommending Shona to anyone who is looking to buy or sell a home. Working with her has been the best!

Seller review
Professional and real
8 months ago
Professional and real

Shona is a very approachable agent. She had a good professionalism right from the start. Always happy. Shona provided us with an initial appraisal and provided marketing guidance. Then provided regular feedback from viewings. When it came to negotiating the final offers she earned her commission.

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