Help others by covering key communications style,market knowledge,negotiation skills and professional.

Selling this property was an incredibly emotional and difficult task for me after my wife passed away. Shane went far beyond the duties of a standard real estate agent. He stepped in with genuine care, deep compassion, and unwavering support when I needed it most. Throughout the entire process, he felt less like a business partner and more like a true friend. I am incredibly grateful for his kindness and couldn't recommend Shane highly enough.

Shane helped to fully alleviate my anxiety as a first home buyer. He was able to explain the process, walk me through making my offer with advice on how to make sure I managed the conditional period. He was very friendly and helpful, always happy to answer questions, never treated any question or concern like they were silly.

Shane did an amazing job of selling our home. My husband recently passed away and I had to go through the sales process on my own. Shane helped and supported me every step of the way and always kept me informed about what was going on during the process. All my children live overseas and Shane regularly communicated with my daughter in Australia to keep her updated. He showed me care, patience & compassion in dealing with my husbands passing and selling our home. He went above & beyond to help & support me in any way he could. Although Shane showed care & compassion towards me, he always remained professional and was careful not to influence me in any way, with decisions I had to make. I highly reccomend Shane if you are looking at buying or selling a house.

Ben was always willing to go the extra mile as we were in Christchurch and ot fully understanding the area needed his knowledge, when I asked about areas he was honest and helpful. When we would the place we like he went to bat for us and we got the home we wanted.

Shane is not a high pressure salesman but takes time to understand the clients needs. He went beyond the call of duty helping to remove

I found Shane Burns to be very much worth his commission/fee - which was a very reasonable amount. He not only gives 100% attention to the vendor and potential buyers, he also comes with a good network of contacts. I also find him pressure-free, open and honest. Definitely recommended.

Just leave the worry to Shane and Ben...professional in all areas...more than happy..

Shane was all round wonderful to work with. He had a great knowledge of the market, he answered any questions we had. We valued his opinion and he was calm, especially on auction day. Most importantly for us he is a genuinely nice guy, easy and fun to be around and we trusted him to do the best job for us, which he did.

Shane and Ben are incredible to deal with, they make the purchase experience incredibly simple. Communication is second to none, the entire purchasing process is streamlined and very straightforward. No request is too much. I would highly recommend Shane if you’re looking to purchase or sell in Whangarei. You won’t be disappointed. Thanks again Shane, look forward to doing business again in future.

Shane was enthusiastic, warm, welcoming, knowledgeable and professional. It was really comforting having someone who was not pushy. We enjoyed working with him.

Over the years I have had many interactions with the people involved in the property market. Shane Burns would have to be the best ever! As the seller - with many questions and issues to ask of Shane , I always found him to be highly accessible , always prompt in replying to queries and sorting out any “ bumps in the road “ along the way. In addition he has an excellent knowledge of the market and he always demonstrated a willingness to go above and beyond for me. His kind and caring demeanour along with his honesty and professional attitude is next level! Thank you Shane.