Scott is very professional and knowledgeable about the Franklin area. He let us look through the open homes without following us around and pointing out the obvious (here's the bathroom etc) like some agents do! He was very approachable, warm and gave the right amount of information. The lovely gift that was couriered, the day after we moved into the property was a really nice gesture.
We found the team very well organized and friendly. Scott was professional whilst friendly. He followed thru on all questions we had. He was always on time and kept us up to date every step of the way. I would support anyone wanting a professional efficient sale to go on this journey with Scott as he makes the process glide. Thanks to all involved in this process.
Scott did a brilliant job of marketing my property being straight forward with feedback and ideas and given I was undergoing cancer treatment at the time was careful and considerate in how he handled viewings and myself.
Scott's rural property market insight and knowledge and our previous experience with him made him the go to agent. Scott gets things done and a property sold. Well recommended, thanks Scott.
We have always found Scott a very helpful and professional land agent. Over the years we have had the opportunity to deal with Scott and we trust and value his input when it comes to selling or buying property.
Scott kept it real. He provided good market information that was current and relevant for our property. His communication with us was just right, he was well supported by his staff too. A good end result that he achieved with very little input from us. He listened and met our expectations. A very good experience, would recommend him, and will keep an eye on his future sales.
Scott was amazing to deal with from pre-listing, through to the actual signed agreement. He gave us frequent updates through the sale period and we felt very confident in his ability. My only disappointment is that after we signed the sale agreement, we never heard back from Scott. On our day of settlement, our house sale ‘fell over’ due to our buyers being unable to settle, and therefore us being unable to settle on our new house. This lead to a VERY emotional and unsettling period over Xmas and New Year where we were literally camping in our house with all our furniture in the garage (after the movers had to return it) unsure of IF or WHEN our house will settle. Again, we heard nothing from Scott. This was really disappointing to us. We knew there was nothing he could do, but it felt like he literally ditched us as soon as he got his commission. It would have been nice to hear from Scott either on the day we were meant to settle or sometime shortly after. To this day - almost a month after our initial settlement date, we have not heard from Scott. Aftercare is really important in business.
Scott's measured and calm demeanor and knowledge of the market keeps his clients more relaxed in what is a stressful time during the marketing period. Early on we felt his communication was not as expected but when it really counted he was excellent. We would have no hesitation in recommending Scott to other sellers of lifestyle blocks.
We would just like to say a very big thank you to Scott for making our property sale so flawless during a very stressful time for our family. Not long after signing with Scott, Doug had an extremely serious accident and we needed to hand over to our son Stephen to handle things. With Scotts guidance this went pretty smoothly. We would like to say another big Thank You, Scott for the gift you sent us. Very much appreciated. Regards Diane PS Wishing you and all the team a Very Happy New Year.
Scott’s performance was exceptional. From the beginning to the end he was professional and assured. He delivered what he said he would. Great work Scott.
We felt Scott and his team were extremely professional and helpful. Scott was able to hear us out as a family and understand our needs and take on the thoughts that we had. His calm yet enthusiastic manner was very reassuring. We appreciated all of his skillful efforts during the selling process, as well as the careful guidance he gave us with patience and understanding. Thank you Scott.
Our dealings with Scott we found him professional and knowledgeable in the local market, he is easy to get on with and is readily contactable. He is accommodating in his dealings with both purchasers and vendors and we were both vendors and purchasers in our dealings with Scott. Sometimes the feedback was a bit slow in coming and with multiple buyers we needed more information to hand to assist in the process.
