Sarah Robson

We are so happy we engaged Shaun Vaughan and Sarah Robson to sell our house. We chose them because we were impressed by their enthusiasm for the house and the value it represents and because we liked them. We couldn’t have made a better choice – they made a point of researching and really engaging with the eco features of our house; they were flexible on the marketing options and their vendor survey for buyers was a simple but effective point of difference. They kept us well informed about the outcome of open homes and were always responsive and patient with questions. They never pressured us to make decisions, even when those decisions (like a pre-auction offer) were in their best interests. All in all, we felt totally supported and as if we were their priority. Their appraisal was generous, and we kept our expectations tempered, but it’s testament to their hard work, professionalism, and commitment that the house not only sold in a little over two weeks but got near the top end of their appraisal. We wouldn’t hesitate to recommend them!

As someone who was initially lacking information about my new area and home, they exceeded my expectations with their prompt response and kindness in answering all my questions. I mainly communicated with Sarah. I am very grateful. Especially, since my second foreign language, English, is not good enough, she treats me with patience and understanding, which I think is very helpful.

I appreciated Mike & Sarah's obvious experience during the sales process of my bungalow in a reasonably testing environment. Viewings were lower than was ideal, but they were calm and continued to offer alternatives. Communication & punctuality were excellent.

I was really impressed with their market knowledge, communication, and professionalism. They had a deep understanding of the local market, providing clear insights and valuable advice that helped me make confident decisions. Their communication was excellent throughout the process—always prompt, transparent, and easy to understand, which kept me well informed at every step. Most importantly, they conducted themselves with a high level of professionalism, showing genuine care, patience, and attention to detail. Overall, it was a smooth and positive experience, and I would highly recommend them.

Mike and Sarah and their team put us at ease right from the beginning during this significant and busy time. Their relaxed yet professional approach made everything flow seamlessly. We also appreciated their excellent and prompt communication. Out of a few appraisals their’s was the most aligned with our expectations/hopes. We are extremely happy with the result of the sale, and enjoyed having Mike and Sarah advising us along the way.