"Sarah was the best of all, engaged, focus on what I needed, open and very friendly. We were welcome to try it out and here we are, own a home because of her excellent customer skills."
Sarah was nothing short of exceptional, marketing on point, a strong assertive no nonsense approach with great communication. I would highly recommend her and she will be the person I call in the future.
She is straight up, sincere and honest. A rare skill these days, her personality is refreshing honest. I feel we leave with excitement, and with a new friend. Thankyou Sarah for all your hard work.Her marketing skills are great, her personality is refreshing. Sarah left us in no doubt that she was working for us and our best interests. We can recommend Sarah to sell your property, and are sure that she will give you the best service she can. We are so grateful.
"Sarah is an exceptional agent, she went above and beyond for us given we live 6 hours away from the property. We met her at the property once and from there she handled everything. She is a great reflection of Total Realty and we would recommend her/the company to anyone looking to sell or buy. I now see that Total Realty is in Ashburton (our current location)."
Engaging Sarah to sell my brother’s home was an excellent decision. She was professional and showed great empathy to our circumstances and made the process easy for us, appreciating our circumstances. As an out of town vendor Sarah managed the process, was realistic in setting our expectations and I was blown away with two offers after the first open home. I would highly recommend Sarah to anyone thinking about selling their home.
We struck gold with Sarah! We couldn't recommend Sarah highly enough. Selling our property six hours away from where we now live could have been incredibly stressful, but Sarah made the entire process seamless. She went above and beyond by organising and maintaining the property for every open home, ensuring it was always presented to a high standard despite us not being local. She kept the momentum going by continuing to hold open homes while the property was under offer, giving us confidence that we had backup interest if needed. Sarah also took care of a number of additional administrative tasks on our behalf, which was invaluable given the distance. Throughout the entire process, her communication was outstanding—she kept us informed every step of the way, was always quick to respond, and made everything easy to understand. Sarah's professionalism, initiative, and commitment to achieving the best outcome exceeded our expectations. We are incredibly grateful for everything she did and wouldn't hesitate to recommend her to anyone looking for a dedicated and trustworthy real estate agent.
Sarah and Mala have been amazing throughout this entire process, their knowledge in marketing is impeccable and strategic to suit your individual wants and needs. Not only are they professional to a high standard, but also abundant in understanding and kindness. Deciding to transfer from our previous real estate agent, to total realty, was the best decision we made. Thank you Sarah and Mala With much appreciation and gratitude.
Market knowledge is excellent, Always kept in touch to give market updates & encouragement when the market slowed. They both were very professional but at the same time like the girls next door.
We had a great experience with Sarah and Mala. We found them very approachable and friendly. We didn’t feel any pressure and they were happy to answer any questions we had. Overall a very professional but relaxed process. Would highly recommend this Team.
Absolutely phenomenal from start to finish, these guys made the whole process a breeze. Professional, punctual and incredibly knowledgeable but most importantly for us, just wonderfully genuine and relatable. We put our full trust in these ladies and just let them work their magic. There's not enough superlatives to express our gratitude for a super quick and stress free sale. All the 'big cats' better watch their backs because these two aren't playing! Thank you!!
