Russell Thomas
A good middle-man
Russell was quick to respond to queries. Acting as a middleman can't have been easy. Even after the property went unconditional, he was available for queries. I was a little bit caught out by being contacted before even submitting a formalised offer on settlement day to have a hard close put on. However, in the end, it secured the deal.
B
Buyer
Thank you for your review, David.
I appreciate your comments regarding my responsiveness and availability throughout the transaction. From our first discussions through to settlement, I made every effort to keep you informed, answer questions promptly, and assist wherever I could to help secure the property and see the process through successfully.
I was somewhat surprised by your comments regarding the settlement process, as the settlement date and key milestones were discussed and communicated throughout the transaction. Any conversations around confirming timelines and conditions were intended to provide certainty and help ensure everything remained on track for all parties involved.
Nevertheless, I am pleased we were able to achieve a successful outcome, and I appreciate the opportunity to have assisted you with your purchase. I wish you all the best with the property moving forward.
Russell responded on 22 Jun 2026
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