Ruby helped the reviewer sell this property

Professional, Encouraging, and Easy to Work With

We had a generally positive experience working with our agent. She was responsive to communication and accommodating of our schedule and availability, which made the process smoother for us. She was also encouraging throughout the process, which we appreciated, especially as our home wasn’t an easy one to sell and the market conditions were challenging at the time. While the sale took longer than we initially expected and the final price wasn’t quite what we had hoped for, she remained professional, persistent, and supportive, and kept us informed at each stage. However, we did find that communication towards the end of the process caused some unnecessary stress during what is already a high-pressure time. We feel that a more measured and considered approach in those final stages would have made a meaningful difference to our overall experience. Overall, we’re grateful for the work she put in, but believe there is room for improvement in how communication is handled at critical points in the process.