Working with Ruby was a great experience from start to finish. There were moments when we doubted whether the property would sell, but Ruby kept us motivated and encouraged us to keep pushing through. We're so glad we stuck it out, and having Ruby alongside us the whole way made a real difference. Her communication was excellent and she consistently reassured us that we were on the right track and making the right decisions.

We had a generally positive experience working with our agent. She was responsive to communication and accommodating of our schedule and availability, which made the process smoother for us. She was also encouraging throughout the process, which we appreciated, especially as our home wasn’t an easy one to sell and the market conditions were challenging at the time. While the sale took longer than we initially expected and the final price wasn’t quite what we had hoped for, she remained professional, persistent, and supportive, and kept us informed at each stage. However, we did find that communication towards the end of the process caused some unnecessary stress during what is already a high-pressure time. We feel that a more measured and considered approach in those final stages would have made a meaningful difference to our overall experience. Overall, we’re grateful for the work she put in, but believe there is room for improvement in how communication is handled at critical points in the process.

Good communication style! Friendly and professional. Willingness to request information from others, where necessary. My experience with the agent is limited to the property I purchased. However, she did seem to understand the market in relation to this property. Sorry, I am not very good at this sort of thing. However, I can say, I am more than satisfied with my experience of Ruby as my agent for the purchase of this property. Thank you!