Robin knew the market for similar properties, he managed the Agents from his Company, he kept us fully informed of everything that happened in our market, we were happy to sit and wait for his reports and he achieved an excellent result. He worked so hard on our behalf. We wrote to his Managing Director to record our satisfaction with what he did for us.
One of our friends recommended Robin when we decided to sell our property, and from the day one, we had great communication, understanding the process and we trust Robin to make it work for us within this tough market, and we are impressed with the result for sure. Tough market is the time to make sure you have the right agent! Experience, knowledge and his dedication will make sure you have an exceptional service.
We recently sold our house and had an outstanding experience with Robin From start to finish, he was exceptional in managing the entire process. He was incredibly helpful with our tenant, ensuring all interactions were smooth and professional, making us feel confident and informed every step of the way. Robin truly looked after our interests. His integrity and dedication set him apart, and we couldn't be more grateful for his support.
Robin Liu, Has been truly amazing in the recent SPA of our house. During a particularly challenging market and an interesting position with our house. [May 24] Firstly he understood our needs and what we needed to do to move onto the next opportunity in our lives and why we wanted to do that. So ultimately the goal we wanted to achieve. This was really important to us and he understood that. He is very down to earth and such a great person to deal with and communicate with. Always prompt in his responses. He always worked with our best interests at heart whilst balancing the expectations of the purchaser. He has brought the two together seamlessly and has made the entire experience easy to manage. If not some what almost "fun" whilst feeling the pressure of the situation. We have had a few laughs along the way ! Selling a house is never easier let's be honest - It's your home, your pets are there, it can be hugely invasive, whilst you bare your most precious space with people you don't really know. With Robin's instruction his team were also courteous and respectful whilst the house was on the market. This is to also be commended. Robin demonstrated a great knowledge of the current market, he truly has his finger on the pulse and kept us up to date as things progressed, particularly when the property we had put an offer on suddenly requested the 5 day cash out clause that was in the contract. Never thinking this would happen.... and Knowing the pressure we were under, Robin immediately kicked into over drive and bought all the offers to our table sooner than expected. We got the deal we needed and he delivered on that - it was not an easy task for him but he truly has an amazing skill at his job, his sales style is impeccable and it is awesome to share in his success. We haven't sold many houses but the few we have always used B&T funnily enough, and for this property it again felt so right that we would choose B&T with Robin Liu & his team. Thanks so much.
Great professional manner , extensive knowledge of his profession ,he explains the benefits of advice and experiences to gain the right results. We appreciated the guidance given to achieve our outcome.
Choosing Robin Liu to be our agent was already decided before his presentation. He had been knocking on our door for years. Cold calling is not an easy thing to do. I find that Robin is a very determined and professional person. Both Jacky Lu and Robin were very considerate of our situation. Jacky especially went out of his way to help us get our property ready and even did the things he was not expected to. On auction day, it wasn't easy as there were so few bidders. Robin did all he could to negotiate and encourage the bidder. Thank you, Robin and Jacky for your hard work.
Thank you Robin, for your efforts selling our property in Kyeemagh street. Right from that first meeting you stood out as an absolute professional. You guided us all through the process and kept us informed along the way. For this we are all so very grateful.
No knowledge of estate in probate. I feel he over promised and under delivered and had he been honest and realistic initially I would have chosen another real estate moreexperienced in my personal circumstances. The property was sold at the end of the day but below expectations due to hype.
We listed our Howick property with Robin Liu following his proactive approach and positive viewpoint of the property. Robin’s open and honest style combined with his excellent knowledge of the Howick area made the entire process seamless enjoyable. We were particularly impressed with the communication and regular “live” updates we received from Robin With a well planned marketing campaign and a lot of hard work, Robin and his team helped us get the successful result we were after at auction. We would recommend Robin with confidence to any future buyers or sellers in the area. David Martin
