For a family newly arrived in East Auckland, the area was unfamiliar. However, Richard was incredibly patient in recommending properties, meticulously explaining the advantages, disadvantages, and other key considerations for each house during viewings (such as leaks, the surrounding environment, and nearby shops). He was a very attentive agent, reminding us of everything related to the transaction. Also, his after-sales service was excellent; he provided continuous updates until we settled into the house. Our whole family is very grateful to him, Richard. Thank you for your professionalism, patience, diligence, meticulousness, and hard work.

It was a pleasure to work with Richard. He was always supportive, he communicated well and above all, his enthusiasm ensured a very smooth and successful sale. Thank you Richard and I am sure you will continue to succeed as a Real Estate agent

It was a pleasure meeting Richard who helped us purchase the property. He is very experienced and knowledgeable. Most importantly he is honest, not pushy and easy going and happy to answer any questions in mind.

Richard has been such a pleasure to deal with. Provided a thorough report of local market and pricing estimates. Great communication and willing to go out of his way to meet up to answer any queries. Very professional attitude and looked after us in finalising a deal we were happy with. We would highly recommend Richard for a great service with a great result.

Working with Richard was a very positive experience. As a newer agent, he brought a high level of dedication, responsiveness, and attention to detail. He was proactive in sharing new listings and truly attentive to my needs throughout the process. Even in a challenging market, his clear and transparent communication made everything feel efficient and stress-free. We were able to secure a home that matched my expectations in a relatively short time. I appreciate his professionalism and positive attitude, and I would happily work with him again. I highly recommend Richard to anyone looking for a thoughtful and reliable agent.

Working with Richard Yan has been an exceptional experience. He is consistently on time, transparent in every step, and demonstrate a high level of professionalism. His communication is clear, timely, and effective, making the whole journey smooth and stress-free. Truly a trustworthy agent.