Richard Yan

Richard has been incredibly patient, honest, and responsive throughout our home-buying journey. He worked with us for over six months, keeping an eye out for new listings every week and never giving up on helping us find our dream home. We especially appreciated his honesty，he never tried to hide or sugarcoat a property's flaws. He even helped us find renovation professionals after the purchase. Truly grateful for his dedication and support. Highly recommend!

Professional and thoughtful service, smooth communication and reliable work. The agent patiently answered all our questions and actively coordinated matters related to the property transaction. We had a great home‑buying experience and highly recommend them!

Richard responded to a mail drop that he did in our area. We weren't actively on the market, but Richard's advertising caught our eye. He delivered a thorough market appraisal of the area which was presented and discussed when we met. He had a genuine buyer that visited our property 2-3 times then presented an offer. Richard facilitated the pricing outcome, making suggestions along the way. He communicated and more importantly listened to our needs to achieve a desirable outcome that achieved the sale. He remained professional throughout the process and demonstrated agility and flexibility when some remedial work was required with the property to achieve the sale. Richard has not been an agent for long but has a great manner and persona about him and I recommend him to future sellers. He represents his organisation with pride.

I had a great experience dealing with Richard during the purchase of our new home. I first came across the property through his social media, and his strong marketing skills definitely caught my attention. Although Richard was representing the vendor, he was always professional, patient and approachable throughout the process. He was proactive in handling any questions or issues that came up and kept communication clear and smooth. It was a real pleasure working with Richard, and we really appreciated his positive attitude and professionalism. Highly recommend him to anyone looking for a skilled and dedicated real estate agent.

We couldn’t have asked for a better real estate agent than Richard. We first got in touch with Richard at the end of February to discuss what we were looking for in our first home, and after almost three months of searching, we finally found and purchased the perfect home in May. Since both my partner and I work full-time, we could only attend viewings after work. Richard was always happy to work around our schedule, often giving up his own evenings and personal time to show us properties. He was incredibly patient and consistently recommended homes that suited our needs. What impressed us the most was his honesty. Unlike some agents, Richard never made us feel pressured to buy. He always respected our pace and gave genuine, unbiased advice. He would openly point out the pros and cons of every property, which made us feel confident that he truly had our best interests at heart. Buying our first home was a completely new experience, and we honestly feel so fortunate to have had Richard guiding us through every step of the journey. His professionalism, patience, and integrity made the whole process far less stressful than we expected. Richard truly deserves the highest recommendation. We wouldn’t hesitate to recommend him to anyone looking to buy a home. Thank you again, Richard—we couldn’t have done it without you!

For a family newly arrived in East Auckland, the area was unfamiliar. However, Richard was incredibly patient in recommending properties, meticulously explaining the advantages, disadvantages, and other key considerations for each house during viewings (such as leaks, the surrounding environment, and nearby shops). He was a very attentive agent, reminding us of everything related to the transaction. Also, his after-sales service was excellent; he provided continuous updates until we settled into the house. Our whole family is very grateful to him, Richard. Thank you for your professionalism, patience, diligence, meticulousness, and hard work.