Rachael's profile

Rachael's reviews

  4.9  
Rachael has 34 reviewsacross 18 different locations, showing 12.
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Rachael's qualities as told by our client reviews: friendly, patient, supportive, responsive, empathetic, local expert, clear communication.
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Buyer review
Great communication and trustworthiness
almost 5 years ago
Great communication and trustworthiness

Rachael was great to deal with, Easy to get hold of and found the answers to the questions I was looking for. She helped us put a good offer in and made the whole process easy. There were some small hiccups on my end and she was very accommodating and helped us get them sorted.

Seller review
Great to deal with
about 5 years ago
Great to deal with

Rachel came as a recommendation from a friend who sold her property with Rachael, from the 1st visit we had with Rachael we found her very knowledgeable and easy to talk to she answered all our concerns and did an amazing marketing and our property sold at the one & only open home she continued to support us through the whole process. We would highly recommend her to get the best outcome for anyone thinking of selling there property

Seller review
Rachael Lay excellent
over 5 years ago
Rachael Lay excellent

Rachael is an excellent realestate agent very professional and extremely helpful would definitely use Rachael and Tall Poppy again

Buyer review
Highly recommended!
over 5 years ago
Highly recommended!

Rachael was amazing to work with when buying my first home. She was always happy to answer the silly little questions and we were able to have a laugh with her, which made the whole process easy and enjoyable!

Seller review
Sale of 2 Wineberry Ave
almost 6 years ago
Sale of 2 Wineberry Ave

Just a quick note to say thanks for your excellent service during the sale of our property . We were kept up to date at all steps of the sales and contract process with regular update via email and phone . When I compare the service we got from yourself with that of the agency we bought the new property through, there is no comparison. We had very little communication from that agent, nor were issues sorted out unless I put my foot down. Once again a pleasure to deal with you and Tall Poppy we would recommend you to anyone looking to buy or sell.

Buyer review
Satisfactory service
about 6 years ago
Satisfactory service

She seemed to have good and up to date knowledge of the current market, however her communication skills were left wanting, especially when there was a problem and I wanted clarification. I would leave messages on her phone which were not answered for several days, the same with emails.

Seller review
Rachael has been outstanding!
about 6 years ago
Rachael has been outstanding!

Thank you for all the work you have put into making this sale happen. We really appreciated you going the extra mile.

Seller review
Rachael was awesome to deal with
about 6 years ago
Rachael was awesome to deal with

We would definitely recommend Rachael to friends and family if they were looking to sell their home. She was straight onto potential buyers and we felt she really did go out of her way to get pen on paper. Rachael has been very easy to talk to in person and over the phone, always having time to discuss the sale of our house. She has no issues dealing with people from all walks of life and is a real asset to Tall Poppy. Thank you

Buyer review
Goes above and beyond
about 6 years ago
Goes above and beyond

Rachael has been fantastic during the process of us purchasing our new home from her. She has been great at communicating where things are at with our purchase, and after a couple of hold ups that were beyond her control thanks to covid 19 she has really stepped up to ensure things are getting done to help us be able to purchase the home that we have fallen in love with. Thank you Rachael for all that you have done for us, you have certainly earned every cent of your commission on this one!!!

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