Olivia has been our buyer’s agent for our most recent purchase—our third property overall, but the first time we’ve worked with an agent in this role. She’s been consistently efficient, responsive, and knowledgeable, providing solid guidance throughout the process. We’d happily recommend her to anyone buying or selling, especially if being able to communicate in Mandarin is important.
We sold our 4-bedroom home in Oteha through Olivia and Christina on March 5th,2026, and it was one of the smoothest property experiences we’ve had. Communication style was excellent — they were highly responsive, usually replying to texts or calls within an hour (even evenings/weekends when needed), and sent clear, concise weekly progress updates via email. No chasing required, which reduced stress enormously. Their market knowledge stood out: they provided detailed comparables from recent sales in Oteha and neighbouring suburbs like Pinehill explained current buyer trends accurately (e.g., demand for family homes with good school zones). Negotiation skills were real strength they created genuine competition, timed counters perfectly, and secured above the CV while managing conditions like finance and building report clauses to our advantage. No hard-sell tactics; it felt strategic and fair. Professionalism was top-tier: punctual at every meeting, transparent about fees and marketing spend upfront, organised photography/staging/open homes flawlessly, and kept us fully informed without pressure. The whole process from listing to be sold took just 28 days. Highly recommend Olivia & Christina for anyone selling in Auckland — especially if you value clear communication and strong results in a competitive market. We’d use them again without hesitation.
I know buying a property is a hard decision but Olivia make it easy, she is always there to answer your questions. She is a great communicator and very good in negotiation. She explain everything very clear and I am happy to have her as my agent when we are looking for a property. I would highly recommend her to anyone looking for a property for sure you'll not disappointed.
I was introduced to Olivia about 1.5 years ago, and from the start she impressed me with her support and genuine commitment to helping me make the right decision in my own time. She stayed in touch throughout, never pushing, always offering thoughtful guidance. When I was finally ready to sell, Olivia proved exactly why she is such an exceptional real estate agent. She is efficient, hardworking, and incredibly resourceful, and I had complete trust in her and her company from day one. Before listing, Olivia arranged a building inspection to ensure we understood the property’s condition clearly. She then coordinated all the necessary touch‑ups swiftly, offering practical advice that balanced cost, timing, and market expectations. Her ability to organise everything so seamlessly made the process stress‑free. Her deep understanding of the local market and strong access to serious buyers became evident immediately—within just one week, she secured multiple offers. Olivia made the entire selling journey smooth, transparent, and remarkably efficient. She is a true professional who goes above and beyond, and I highly recommend her to anyone seeking a trustworthy and dedicated agent.
HANDS DOWN THE BEST AGENT ANYONE COULD ASK FOR!!!!!!!!! Words cannot describe how grateful we are for Olivia’s expertise from start to finish. She patiently listened to our expectations and was able to provide a lot of insight for us since we are first home buyers. She took time out of her precious downtime to show us different properties (she even made a detailed schedule of all the properties and information all on one paper). Olivia also kept us updated frequently about any new properties listed and followed up with our requests promptly. Little details like this really made the whole purchasing experience stress-free and enjoyable. Olivia’s professional and calm demeanor is really hard to find and I would recommend anyone who requires support buying or selling a house to reach out to her! Thank you so so much for your time and knowledge throughout this process, Olivia!!!!!
Olivia was instrumental in our competitive home purchase, employing a sharp strategy to secure our property. Her patience during our extensive due diligence was commendable. Most impressively, her service didn't end at the closing table. She has provided continued support, assisting with vendor recommendations for repairs and promptly answering all our "new homeowner" questions. After we moved in, she continued to help—checking in on us, explaining how our new systems worked. This seamless, end-to-end service made the entire experience stress-free. A highly professional and supportive partner.
Olivia很漂亮，但更让我印象深刻的是你的专业度和效率。多亏了你，我才能这么快买到满意的房子，认识你是我们的荣幸。我们也会推荐给朋友，让他们也可以得到这么优秀中介的帮助。
This is the second time Olivia and Christina have helped me sell my property, and I couldn’t be happier! They always work hard to achieve a price that exceeds my expectations. Throughout the sales process, even when challenges arose, they handled everything professionally and communicated effectively with the buyers. I highly recommend Olivia and Christina to anyone looking to sell their home . You’ll be in great hands!
Olivia was an absolute pleasure to work with throughout the entire process of selling our home. She is professional, knowledgeable, and always kept us updated with clear and timely communication. Olivia went above and beyond to ensure everything went smoothly, from preparing the property for sale to negotiating the best possible result. Her friendly approach and genuine care made the experience much less stressful, and we truly felt supported every step of the way. I would highly recommend Olivia to anyone looking for an agent who is both highly skilled and sincerely dedicated to achieving the best outcome for her clients. Thank you, Olivia, for your hard work and commitment — we couldn’t be happier with the result!
Review for Olivia I had an excellent experience working with Olivia during the purchase of my new home. From start to finish, Olivia was professional, attentive, and genuinely invested in helping me find the right property. She listened carefully to my needs, provided valuable insights about the market, and guided me through the entire process with patience and expertise. Olivia’s communication was outstanding—she kept me informed at every step, promptly answered my questions, and made sure I felt confident in my decisions. Her knowledge of the local area and negotiation skills were instrumental in securing the property at a fair price. She went above and beyond to ensure the transaction was smooth and stress-free. I’m incredibly grateful for Olivia’s dedication and would highly recommend her to anyone looking to buy or sell a home. Thank you, Olivia, for making this such a positive experience!
