Olivia Xu

Olivia has been our buyer’s agent for our most recent purchase—our third property overall, but the first time we’ve worked with an agent in this role. She’s been consistently efficient, responsive, and knowledgeable, providing solid guidance throughout the process. We’d happily recommend her to anyone buying or selling, especially if being able to communicate in Mandarin is important.

We sold our 4-bedroom home in Oteha through Olivia and Christina on March 5th,2026, and it was one of the smoothest property experiences we’ve had. Communication style was excellent — they were highly responsive, usually replying to texts or calls within an hour (even evenings/weekends when needed), and sent clear, concise weekly progress updates via email. No chasing required, which reduced stress enormously. Their market knowledge stood out: they provided detailed comparables from recent sales in Oteha and neighbouring suburbs like Pinehill explained current buyer trends accurately (e.g., demand for family homes with good school zones). Negotiation skills were real strength they created genuine competition, timed counters perfectly, and secured above the CV while managing conditions like finance and building report clauses to our advantage. No hard-sell tactics; it felt strategic and fair. Professionalism was top-tier: punctual at every meeting, transparent about fees and marketing spend upfront, organised photography/staging/open homes flawlessly, and kept us fully informed without pressure. The whole process from listing to be sold took just 28 days. Highly recommend Olivia & Christina for anyone selling in Auckland — especially if you value clear communication and strong results in a competitive market. We’d use them again without hesitation.

I know buying a property is a hard decision but Olivia make it easy, she is always there to answer your questions. She is a great communicator and very good in negotiation. She explain everything very clear and I am happy to have her as my agent when we are looking for a property. I would highly recommend her to anyone looking for a property for sure you'll not disappointed.

I was introduced to Olivia about 1.5 years ago, and from the start she impressed me with her support and genuine commitment to helping me make the right decision in my own time. She stayed in touch throughout, never pushing, always offering thoughtful guidance. When I was finally ready to sell, Olivia proved exactly why she is such an exceptional real estate agent. She is efficient, hardworking, and incredibly resourceful, and I had complete trust in her and her company from day one. Before listing, Olivia arranged a building inspection to ensure we understood the property’s condition clearly. She then coordinated all the necessary touch‑ups swiftly, offering practical advice that balanced cost, timing, and market expectations. Her ability to organise everything so seamlessly made the process stress‑free. Her deep understanding of the local market and strong access to serious buyers became evident immediately—within just one week, she secured multiple offers. Olivia made the entire selling journey smooth, transparent, and remarkably efficient. She is a true professional who goes above and beyond, and I highly recommend her to anyone seeking a trustworthy and dedicated agent.

HANDS DOWN THE BEST AGENT ANYONE COULD ASK FOR!!!!!!!!! Words cannot describe how grateful we are for Olivia’s expertise from start to finish. She patiently listened to our expectations and was able to provide a lot of insight for us since we are first home buyers. She took time out of her precious downtime to show us different properties (she even made a detailed schedule of all the properties and information all on one paper). Olivia also kept us updated frequently about any new properties listed and followed up with our requests promptly. Little details like this really made the whole purchasing experience stress-free and enjoyable. Olivia’s professional and calm demeanor is really hard to find and I would recommend anyone who requires support buying or selling a house to reach out to her! Thank you so so much for your time and knowledge throughout this process, Olivia!!!!!

Olivia was instrumental in our competitive home purchase, employing a sharp strategy to secure our property. Her patience during our extensive due diligence was commendable. Most impressively, her service didn't end at the closing table. She has provided continued support, assisting with vendor recommendations for repairs and promptly answering all our "new homeowner" questions. After we moved in, she continued to help—checking in on us, explaining how our new systems worked. This seamless, end-to-end service made the entire experience stress-free. A highly professional and supportive partner.