Nilab and Harsh were amazing to deal with. Nilab has a lovely manner and made us feel valued throughout the process. She talked us through every step and made us feel confident all the way to auction. I would highly recommend this team!

We were lucky to have nilab on our side to sell our house, her communication was great and that kept us informed about the feedback from buyers and also the market trend. This made our house sale process free of stress and with nohickups. Nilab was always there to answer any of our concerns to keep things smooth. We wish nilab all the best for her future projects.

We recently purchased a home with the assistance of Nilab and unfortunately, the experience was far below the standard I’ve come to expect from your agency. There were multiple communication issues throughout the process. Nilab arrived late to appointments, despite receiving prior messages. She cited her phone being on silent but this led to unnecessary delays. Punctuality and clear communication are essential during such significant transactions and this was lacking. In addition Nilab was visibly nervous when it came to addressing questions or concerns with the vendor. Her hesitation made the process more stressful for us as buyers. On settlement day after my solicitor confirmed the transfer of funds early in the morning, I requested that Nilab check with the vendor about the funds. She stated that it wasn’t her responsibility leaving us outside the house for hours without any updates. This lack of initiative and support during such a critical stage was very disappointing. Even after moving in, there has been no follow-up from Nilab. A simple check-in or acknowledgment would have been appreciated, especially given that we have had positive and professional experiences with Harcourts agents in the past. This experience did not reflect the professionalism and care we expected, and I hope this feedback will help improve future client interactions.

Nilab has very good market knowledge and understands the requirements of her clients. She helped us to sell our investment property in a very short time, when the real estate market was down. Selling was not easy for us as we live out of town but Nilab went out of her way to get the work done and produced exceptional result for us. We didn't need to visit even a single time from the first day we spoke with her on phone till settlement. She made every stage of process very easy for us. Very calm and result focused. Great in communicating. We will use her services again in the future.

From the moment we met Nilab we could see she really knew her stuff. Her communication skills were second to none and she handled the entire process of selling our property swiftly and with great efficacy. She is warm and friendly, yet very professional. We would have no hesitation in recommending Nilab to anyone thinking of selling and would definitely use her again in the future.

Nilab was amazing to work with I have known her for a few years now and when we wanted to purchase a house in Christchurch I didn’t hesitate to contact her :)) She was great at communicating and keeping us up to date on the things we needed done. She was great through this whole process and gave us many great contacts of people to engage with. She was there to answer and questions we had around houses and purchasing and what needs to be done before we put in offers for houses. We told Nilab the type of house we wanted and when something new came to the market she would organise a private viewing for us and she would keep us in the loop on houses she thought we would be interested in. :)) Overall Nilab was amazing and always honest which created a safe space for us to be honest with the homes she showed us :))

Nilab is wonderful! She works hard and communicates constantly, keeping you in the loop at all times. She is like a buzzing bee! Won’t stop buzzing till she puts that sold sticker on your house!

Our house in Rolleston was needing to be sold. We done our research on whom we should choose to market the property, and found the wonderful Nilab, who offered great Marketing and Advisory skills. We listed our house with Nilab, March 2024 and SOLD on the 2nd open home. The communication from Nilab to myself was 100% And for that I can recommend Nilab 100% to market and sell your property.

Nilab was very professional with great communication and lots of enthusiasm. She was quick to get back to us if we had any questions. She was a pleasure to work with. We highly recommend Nilab.

She has answers for all the queries/ questions we asked. She's been very kind, helpful, patient, goes out of the way to satisfy the client. Very hardworking. Harcourts has definitely a valuable asset like Nilab. All the best Nilab for your future!

I had a great experience working with Nilab Najib in the real estate market. What made it even better was the fact that we shared the same language. It made communication a breeze! Nilab was so easy to talk to, and that made the whole process feel less intimidating. She really took the time to understand what I was looking for in a property, and her insights and advice were invaluable. I felt like she had my back throughout the entire journey, and I couldn't be happier with the results. Thanks, Nilab!

Nilab has a good market knowledge and great communication skills. She is very professional in all her dealings. Nilab has a bubbly and contagious personality and is extremely reliable and a pleasure to spend time with.