Nilab's profile

Nilab's reviews

  4.9  
Nilab has 46 reviewsacross 20 different locations, showing 12.
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Seller review
Nilab was amazing and outstanding
about 1 year ago
Nilab was amazing and outstanding

We contacted Nilab earlier in the year to get a feel of the market and as we weren't ready to sell so put it on hold. A few months went passed and we contacted Nilab again and she made the process easy. She was wonderful and her team was outstanding to deal with. We got multi offers within 2 weeks of going to market. The whole process of putting house on the market, photo's marketing was amazing. We were thoroughly impressed with her professionalism though out the whole process. Would highly recommend Nilab to anyone looking at selling or buying. Cannot thank you enough for making the process so easy.

Buyer review
Fantastic
over 1 year ago
Fantastic

Nilab Is amazing and a real go getter. I know I would never have found my dream home without her help 🙂

Buyer review
Working hard 💪 and  amazing
over 1 year ago
Working hard 💪 and amazing

I'm really happy 😊 A big thanks from Nilab Najib she help me to buy my first home She is working hard

Seller review
Superstar Nilab!
over 1 year ago
Superstar Nilab!

Nilab has been wonderful and I wanted to take a moment to express my sincere gratitude for your professionalism, dedication, and expertise in selling my property. Your efforts made the entire process seamless and stress-free, and I truly appreciate your hard work and commitment to achieving the best outcome.

Seller review
Exceptional Service!
over 1 year ago
Exceptional Service!

I can’t thank enough Harsh and Nilab for the sale of my house . Harsh was 24/7 available for any enquirers and will personally come visit me to give me update . They did an amazing job. And I would highly recommend them to anyone who is looking to sell or buy. The A+ Team.

Buyer review
Great communication and professionalism
over 1 year ago
Great communication and professionalism

Nilab was always quick to respond to any communication. Her little additional touches at Open Homes are very nice with added information for the buyer.

Seller review
Excellent work
almost 2 years ago
Excellent work

Best experience really Listen To what we wanted

Buyer review
Nilab was amazing
almost 2 years ago
Nilab was amazing

From the moment I approached Nilab, she was enthusiastic about helping me become a homeowner. She was aware that I had been trying to purchase a home for many years, and as soon as she knew I was ready to buy, she jumped straight into action. Nilab is kind and caring, traits that are evident in her work and professionalism. She is a skilled agent who understands which homes are suitable for different customers. Thank you, Nilab, for everything. Lots of love, Shar and Saboor.

Seller review
Five stars
almost 2 years ago
Five stars

Excellent communication a+

Seller review
Great First Selling Experience
almost 2 years ago
Great First Selling Experience

Nilab and Harsh were amazing to deal with. Nilab has a lovely manner and made us feel valued throughout the process. She talked us through every step and made us feel confident all the way to auction. I would highly recommend this team!

Seller review
Great communication
almost 2 years ago
Great communication

We were lucky to have nilab on our side to sell our house, her communication was great and that kept us informed about the feedback from buyers and also the market trend. This made our house sale process free of stress and with nohickups. Nilab was always there to answer any of our concerns to keep things smooth. We wish nilab all the best for her future projects.

Buyer review
Concerns Regarding Service Quality and Communication
about 2 years ago
Concerns Regarding Service Quality and Communication

We recently purchased a home with the assistance of Nilab and unfortunately, the experience was far below the standard I’ve come to expect from your agency. There were multiple communication issues throughout the process. Nilab arrived late to appointments, despite receiving prior messages. She cited her phone being on silent but this led to unnecessary delays. Punctuality and clear communication are essential during such significant transactions and this was lacking. In addition Nilab was visibly nervous when it came to addressing questions or concerns with the vendor. Her hesitation made the process more stressful for us as buyers. On settlement day after my solicitor confirmed the transfer of funds early in the morning, I requested that Nilab check with the vendor about the funds. She stated that it wasn’t her responsibility leaving us outside the house for hours without any updates. This lack of initiative and support during such a critical stage was very disappointing. Even after moving in, there has been no follow-up from Nilab. A simple check-in or acknowledgment would have been appreciated, especially given that we have had positive and professional experiences with Harcourts agents in the past. This experience did not reflect the professionalism and care we expected, and I hope this feedback will help improve future client interactions.

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