Nilab has been wonderful and I wanted to take a moment to express my sincere gratitude for your professionalism, dedication, and expertise in selling my property. Your efforts made the entire process seamless and stress-free, and I truly appreciate your hard work and commitment to achieving the best outcome.
I can’t thank enough Harsh and Nilab for the sale of my house . Harsh was 24/7 available for any enquirers and will personally come visit me to give me update . They did an amazing job. And I would highly recommend them to anyone who is looking to sell or buy. The A+ Team.
Nilab was always quick to respond to any communication. Her little additional touches at Open Homes are very nice with added information for the buyer.
From the moment I approached Nilab, she was enthusiastic about helping me become a homeowner. She was aware that I had been trying to purchase a home for many years, and as soon as she knew I was ready to buy, she jumped straight into action. Nilab is kind and caring, traits that are evident in her work and professionalism. She is a skilled agent who understands which homes are suitable for different customers. Thank you, Nilab, for everything. Lots of love, Shar and Saboor.
Nilab and Harsh were amazing to deal with. Nilab has a lovely manner and made us feel valued throughout the process. She talked us through every step and made us feel confident all the way to auction. I would highly recommend this team!
We were lucky to have nilab on our side to sell our house, her communication was great and that kept us informed about the feedback from buyers and also the market trend. This made our house sale process free of stress and with nohickups. Nilab was always there to answer any of our concerns to keep things smooth. We wish nilab all the best for her future projects.
We recently purchased a home with the assistance of Nilab and unfortunately, the experience was far below the standard I’ve come to expect from your agency. There were multiple communication issues throughout the process. Nilab arrived late to appointments, despite receiving prior messages. She cited her phone being on silent but this led to unnecessary delays. Punctuality and clear communication are essential during such significant transactions and this was lacking. In addition Nilab was visibly nervous when it came to addressing questions or concerns with the vendor. Her hesitation made the process more stressful for us as buyers. On settlement day after my solicitor confirmed the transfer of funds early in the morning, I requested that Nilab check with the vendor about the funds. She stated that it wasn’t her responsibility leaving us outside the house for hours without any updates. This lack of initiative and support during such a critical stage was very disappointing. Even after moving in, there has been no follow-up from Nilab. A simple check-in or acknowledgment would have been appreciated, especially given that we have had positive and professional experiences with Harcourts agents in the past. This experience did not reflect the professionalism and care we expected, and I hope this feedback will help improve future client interactions.
Nilab has very good market knowledge and understands the requirements of her clients. She helped us to sell our investment property in a very short time, when the real estate market was down. Selling was not easy for us as we live out of town but Nilab went out of her way to get the work done and produced exceptional result for us. We didn't need to visit even a single time from the first day we spoke with her on phone till settlement. She made every stage of process very easy for us. Very calm and result focused. Great in communicating. We will use her services again in the future.
From the moment we met Nilab we could see she really knew her stuff. Her communication skills were second to none and she handled the entire process of selling our property swiftly and with great efficacy. She is warm and friendly, yet very professional. We would have no hesitation in recommending Nilab to anyone thinking of selling and would definitely use her again in the future.
Nilab was amazing to work with I have known her for a few years now and when we wanted to purchase a house in Christchurch I didn’t hesitate to contact her :)) She was great at communicating and keeping us up to date on the things we needed done. She was great through this whole process and gave us many great contacts of people to engage with. She was there to answer and questions we had around houses and purchasing and what needs to be done before we put in offers for houses. We told Nilab the type of house we wanted and when something new came to the market she would organise a private viewing for us and she would keep us in the loop on houses she thought we would be interested in. :)) Overall Nilab was amazing and always honest which created a safe space for us to be honest with the homes she showed us :))
