Mona's profile

Mona's reviews

  4.9  
Mona has 78 reviewsacross 17 different locations, showing 12.
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Mona's qualities as told by our client reviews: hard-working, dedicated, responsive, friendly, supportive, local expert, clear communication.
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Seller review
Great price achieved at auction
over 1 year ago
Great price achieved at auction

We recently worked with Mona Lisa to sell our property, and we were really pleased with the outcome. Her marketing skills were excellent, attracting a strong flow of potential buyers, and we were thrilled with the price she achieved for us. Her communication was generally good, and she kept us well-informed throughout the campaign. There were moments when we found the process a little more stressful than expected, as some of the feedback felt quite focused on potential challenges. However, we recognise that selling a property can be a high-pressure experience, and ultimately, we were very happy with the result. We would recommend Mona Lisa to anyone looking for a dedicated agent who knows how to bring in serious buyers and secure a strong sale price.

Seller review
Positively Positive
almost 2 years ago
Positively Positive

Mona Lisa listened to how we wanted our house marketed. The photos Mona Lisa had created presented wonderful marketing. Mona Lisa conducted excellent open homes and many private viewings. Mona Lisa willingly changed promotional wording readily. We were very happy with all aspects of her contribution to the sale of our property.

Buyer review
Knows the market and very professional
almost 2 years ago
Knows the market and very professional

Mona Lisa is a very hard working and compassionate real estate agent. She goes above and beyond to help. She has helped us to sell our house and also buy a house and we have been extremely pleased with the results.

Seller review
Excellent service and a great result.
almost 2 years ago
Excellent service and a great result.

Mona Lisa provided excellent communication throughout the sales process which stretched out over months as we discussed the future sale of the property, my final decision to sell, the auction process, follow-up sales work with interested parties and the settlement arrangements complete with final clearing out and hand over of the property. Though out this process Mona Lisa always always kept in touch and responded immediately to my queries regardless of time differences as I no longer live in New Zealand and was floating between countries. (When does she ever sleep?) On top of this Mona Lisa took full care of staging the property and liased well with the tenant staying at the property, She also had the greatest of luck weather-wise with her open-houses ... an indispensable skill. And finally Mona Lisa achieved a great sales result given the present market situation in New Zealand. A resounding thumbs up to Mona Lisa and all the work she put into the sale!

Seller review
Excellent to deal with.
almost 2 years ago
Excellent to deal with.

Great to deal with and provided us with all information needed to sell our home. Incredibly grateful for the exceptional service Very easy to work with and the open style of communication was much appreciated. Kept us well informed and updated. Highly recommended

Buyer review
Property Bought
almost 2 years ago
Property Bought

Mona Lisa was knowledgeable with the property market in Auckland and had been helpful in amicable settlement of the property within the timeline. Thank you Mona Lisa for your service.

Seller review
Very thorough
almost 2 years ago
Very thorough

Mona Lisa is a Star. Mona Lisa worked very hard with me to sell my Property. There were a few problems along the way, but Mona Lisa helped get them sorted. There were times I wanted to forget about selling, but she kept me sane by saying there’s someone out there who wants your property, and she was right. So a big thank you to Mona Lisa you are definitely a star in my book.👏👏

Seller review
understood current weak market , kept in touch , was on the ball
about 2 years ago
understood current weak market , kept in touch , was on the ball

Returned to list this property after we pulled out last year due to family needs ,then relisted this year again with Mona Lisa . She was on the ball, determined to get a sale in this falling market so we took a hit at $20K below CV. Also as some furniture was included in the sale package, vendor felt pressured to go beyond what was intended conceeding valued items which lowered return. Listing costs bit higher than other Real estate quotes.Over all happy with outcomes.

Buyer review
Great Service
about 2 years ago
Great Service

Superstar, genuine and warm ~ absolute pleasure to deal with. Very quick in terms of communication. Very thorough in dealings. Sat with her face to face for discussions, even during peak hour traffic she would endeavor to visit. Process was quick, after service was just as consistent too. Very accommodating when we needed to access the property for quotes. I love the way she works and will definitely use again.

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