Mona Lisa has certainly got the passion, drive and determination to get the best results. She exceeded our expectations and we are very pleased with the outcome. Highly recommend her services if you are planning to sell.
Mona Lisa provided excellent support in the purchase of our new townhouse. Mona Lisa was responsive, supportive, informed and knowledgable. When asked for viewings or additional she was very accommodating responding quickly and completely. She was also balanced in her support of both vendor and buyer. I highly recommend dealing with her if you’re shopping for a new property.
Mona Lisa has been a pleasure to deal with. She always answered our questions and had fantastic advice about the sale process. During the campaign she kept in touch, giving detailed feedback. At all times I felt confident in her abilities and would not hesitate to recommend her to anyone thinking of selling. Mona Lisa went above and beyond to help us and the Harcourts team contributed to a successful experience.
Mona Lisa is a professional, friendly and nice agent, and she also pay attentions to our inquiries during the open home. When we have some questions for her after hours, she also get back to us with proper answers. We wish her the best of her work ever success prospect.
Mona Lisa went above and beyond selling our house. She guided us through the whole process really smoothly. Lots of empathy shown as we hadn’t sold a house for 20 years! I would only sell a house with Mona Lisa!
It was great working with Mona Lisa. She was very professional,patient and very prompt in responding to any questions we had.She did an excellent job from start to finish and we would definitely recommend her to our friends.
We found Mona Lisa to be very efficient and hard working. She was able to achieve a sale for us in a very short time and was pleasant throughout the whole process.
Mona Lisa and Richard were very clear in their communications with us right from our first meeting. They kept in touch but weren’t too pushy before we had made up our minds to choose them. They kept us up to date with emails about appointments for private viewings, photos etc and always told us how many people had visited open homes on the day so we didn’t have to wait to find that out from the weekly report. Mona Lisa was always prompt in arriving for viewings and open homes so we weren’t waiting around and gave us good feedback about the comments made by viewers. She was bright and bubbly at a time when we were stressed and kept us focussed on presenting our place to the best of our ability when we were finding it a drag
Giving to an agent is not about who has the most sales or which agency is popular. Im the buyer of this property and having recently sold mine with another agency, I can satisfyingly say that Mona is a genuine and enthusiastic agent who works incredibly hard to beautifully sell this home, and I was the buyer in scenerio. I was very shocked. The agency i worked with with selling my prior property (I believe many would know the popular agency company) are more of sales persons who want the hard and fast commission, not entirely putting their best foot forward. I have been to many open homes looking for many properties and I can tell you out of 14 houses I visited, most of the agents just stood by the door and told me to sign in. Compare that with Mona who was very enthusiastic on the sale, even though I looked like a casual buyer, she sold me the house with her energy and followed up with calls describing all the awesome features of the house. And I am the buyer in this transaction remember. I would be surely excited If I was the vendor because they could not have found a better agent in Central Auckland. Great work Mona Lisa! Would highly recommend!!!
Mona Lisa was very excellent to deal with. Very informative and encouraging throughout the entire sale process. Guided and supported us. Through her hard work and dedication got us a fantastic result. Also kudo's to Richard Humphreys and the Harcourts team for their support and positivity and making the process very easy to deal with. You can be assured both Mona Lisa and Richard are working in your best interests.
In the sale of our family home, Mona Lisa applied her extensive real estate knowledge/experience on our behalf. Combined with an eye for detail and an unfailing persistence to maximise our final position, Mona Lisa was instrumental in bringing about a very successful outcome at the auction. For anybody starting down the path of selling their property, we would not hesitate to recommend Mona Lisa and her superb teammates at Harcourts (Twenty Three Group) as a great choice .
Despite not selling on the auction night, Mona was dedicated and persistant in her follow up and the house was sold 11 days later.
