Michelle's profile

Michelle's reviews

  5  
Michelle has 68 reviewsacross 11 different locations, showing 12.
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Michelle's qualities as told by our client reviews: responsive, supportive, detail-oriented, friendly, dedicated, local expert, clear communication.
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Buyer review
Excellent agent!
5 months ago
Excellent agent!

Ben was awesome to work with throughout our first-home buying journey. He was incredibly knowledgeable, guided us through the auction process, and made us feel supported every step of the way. His advice and expertise gave us confidence during what could have been a very stressful experience. I would highly recommend Ben to anyone looking to sell their home, and as buyers, we thoroughly enjoyed working with him. Thanks, Ben, for helping make our first home purchase such a positive experience!

Seller review
A great team
5 months ago
A great team

It wasn’t just their friendly nature, it was their obvious local knowledge and a deep-rooted understanding of the area. I really enjoyed working with the team and would have no problem recommending them in future real estate matters. Well done!

Buyer review
Great listener who appreciates the experiences you want to achieve with property
5 months ago
Great listener who appreciates the experiences you want to achieve with property

Ben is very patient and accommodating. He was able to facilitate days and times for viewing the beautiful beach front property that suited our lifestyle and needs. Was great to view the ocean from the deck at 7.30 in the morning. Ben’s local knowledge built trust. He allowed us to meet face to face with our offer, never assumed anything was non negotiable and was respectful when we were maxed to our limit and the vendor the same. Consequently we finally purchased with our timing and are very pleased. The relaxed attitude Ben takes helped us reach our decision with no pressure or gimmicks. Even now the sale has been made he is accommodating our couple of revisits. Highly recommend Ben whether you are selling or buying….. very respectful to both the buyer and vendor. Just love our new property and can’t wait to lie in bed and look at the ocean. And thanks to Ben, my husband is keen to paddle board.

Buyer review
Friendly and tuned in to my checklist & requirements
6 months ago
Friendly and tuned in to my checklist & requirements

Found Ben very approachable & helpful and developed a trust relationship immediately. (Very important for elderly) Also very helpful on local information for a newcomer to Orewa.

Seller review
Good service and friendly
6 months ago
Good service and friendly

Happy with how Ben Gibson and Michelle Sunderland handled the sale - Responsive, knowledgeable. The asking price was realistic and we end up close to it, and the closing went through without problems

Buyer review
Ben & Michelle Held It Together in Our Stressful Purchase!
6 months ago
Ben & Michelle Held It Together in Our Stressful Purchase!

Ben Gibson and Michelle Sunderland from Team Ben Gibson were absolutely amazing throughout our purchase of 987 Hibiscus Coast Highway in Orewa. The process wasn’t easy, especially the stressful waits on bank approvals and finance when we were behind the eight ball, but Ben and Michelle held it all together for us. They were professional and incredibly compassionate during a period of hectic stress and effort. Their clear communication style kept us informed and calm every step of the way, while their market knowledge and strong negotiation skills helped us navigate every challenge. Their overall professionalism turned a tough situation into a success. We got there in the end and it was 100 % worth it! Highly recommend Team Ben Gibson.

Seller review
Sincere desire to have my listing ,Realistic listing price.
7 months ago
Sincere desire to have my listing ,Realistic listing price.

At all times during the sales process they kept me informed and I was confident in there desire to present my property in the best possible manner.The marketing plan and production was second to none. They gave me confidence in the process and likely outcomes on a very regular basis. I appreciated being called rather than text or emailed with updates. I cannot recommend Ben ,Michelle and their team more highly .I am positive the new owners will feel the same as from my aspect the proceedings were conducted in the highest professional and stress free manner. They made the next journey in my life something to look forward to and I am forever greatful Best regards J.R .

Seller review
It was a good experience with Ben and Michelle and including the the Auctioneer’s effort.
7 months ago
It was a good experience with Ben and Michelle and including the the Auctioneer’s effort.

To The team .. Ben, Michelle and others. We appreciated all the effort the team went to over the Marketing of our property at Moffat rd .. Being respectful to our wishes especially as there were interested buyers contacting us and Harcourt's long before the Auction .. some if the contact was not welcomed by us at the time and it helped to have a buffer with the Agents. We really like the Auctioneer Kieran too as very enthusiastic and helpful. We appreciated having Real Estate Agents who respected and understood the value of our property so we could get near our intended price. It was also important to utilise fine days for viewing and also checking the tide for the Estuary. Thanks for this. The staging was outstanding so thank you to Lisa for your wonderful sense of flair .. thanks to builders and painters for all your willing hard work and overtime!! General communication was good.

Buyer review
Support when it mattered
8 months ago
Support when it mattered

I’m not sure we would have made an offer if not for Michelle. We had viewed the property several times but it was Michelle who really engaged us and helped us work through our objections. Through the engaged sales process both Michelle and Ben really delivered what we and the vendors needed to get to the finish line. Would we sell with Michelle and Ben? Yes, we would.

Seller review
Communication.
8 months ago
Communication.

I recently had the pleasure of working with Team Ben Gibson to sell my home, and I couldn't be more satisfied with the service I received. From the initial consultation to the final closing, every step of the process was handled with the utmost professionalism and care. Professionalism and Expertise: The team at Team Ben Gibson demonstrated extensive knowledge of the local market and provided invaluable advice on pricing and staging my home. Their expertise was evident from the start, and it gave me confidence that I was in good hands. Communication: One of the standout aspects of my experience was the excellent communication. My agents, Team Ben Gibson, was always available to answer my questions and kept me informed throughout the entire process. They provided regular updates and promptly responded to my calls and emails, which made the whole experience much less stressful. Marketing: Team Ben Gibson marketing strategy was top-notch. They used high-quality photos, virtual tours, and extensive online listings to attract potential buyers. The open house events were well-organized, and I was impressed with the number of interested parties that came through. Negotiation Skills: When it came time to negotiate, Team Ben Gibson skills truly shined. They managed to secure a great price for my home, and their ability to navigate the negotiation process was impressive. They always had my best interests in mind and fought hard to get me the best deal possible. Closing Process: The closing process was smooth and efficient. Team Ben Gibson guided me through all the necessary paperwork and made sure everything was in order. I felt supported and informed every step of the way. Overall, my experience with Team Ben Gibson was outstanding. They made selling my home a seamless and successful process. I highly recommend their services to anyone looking to buy or sell a property. Thank you, Team Ben Gibson, and a special thanks to Ben for your exceptional work!

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