Michelle's profile

Michelle's reviews

  5  
Michelle has 62 reviewsacross 11 different locations, showing 12.
Map view
Michelle's qualities as told by our client reviews: responsive, supportive, detail-oriented, friendly, dedicated, local expert, clear communication.
Was this helpful?
Seller review
A Wonderfully Considerate Team
8 days ago
A Wonderfully Considerate Team

We had such a wonderful experience working with Ben in the sale of my parents' home. From the outset he was both highly professional but also very kind and considerate while working with my elderly parents. This was a stressful time for them, but Ben was extremely patient and reassuring throughout. He kept my parents and my family up to date with everything. Michelle was also a fabulous part of the team, as was Laura in the office. It was a very pleasing result, and I couldn't recommend Ben and Michelle more highly. We are very grateful.

Seller review
Fantastic and enthusiastic agents
26 days ago
Fantastic and enthusiastic agents

Ben and Michelle helped us sell our house when our situation changed and they were fantastic throughout the entire journey helping us to tackle what can be a slightly overwhelming experience. They provided fantastic guidance throughout the entire process and ultimately sold the property at auction, which was a great result.

Seller review
Who says now is not the time to sell your property ?
about 1 month ago
Who says now is not the time to sell your property ?

The experience we had with Ben and Michelle made the whole journey a breeze .Anything Ben saw that could create a hiccup in procedure was quickly attended to. From an error in Cross lease papers, to suggesting we have a Building report at hand , all sorted prior. Their communication , especially with Whats App available was top notch. The short time frame , worked well, no one lost momentum and we sold at Auction, with a fantastic result. This sale was all about professionalism in Ben and Michelle knowing the market , and their appreciation to us in how the property was presented Ben's advice on having a snappy three week campaign was the right choice.

Buyer review
Professional and responsive agent
2 months ago
Professional and responsive agent

We recently bought this property where Ben represented the vendors. Throughout the pre-purchase process, he was highly responsive, quick to get answers to our questions from the sellers, and very accommodating with arranging additional viewings. On auction day, we did feel he put a bit of unnecessary pressure on us to stretch past our comfort zone and naturally favoured the seller's interests, but overall, his communication and organisation made the buying process smooth.

Buyer review
Rapid response to all & any question. Great personalities. Nothing asked was too much bother. Great.
3 months ago
Rapid response to all & any question. Great personalities. Nothing asked was too much bother. Great.

Ben & Michelle were top notch in making sure we were both on the same page at all times. As a couple of oldies we found the process of selling & purchasing quite out there so to have Ben & Michelle’s quiet confidence & assurances meant so much to us. While we are very familiar with the area having lived nearby in the past it was still assuring to hear their thoughts of the surrounding area etc. Both Ben & Michelle were so prompt in responding & actioning our questions & requests. Having such a switched on Team made this whole transaction awesome. Thank you Ben & Michelle - We highly recommend you to anyone buying or selling their home. John & Joy.

Buyer review
Excellent agent!
3 months ago
Excellent agent!

Ben was awesome to work with throughout our first-home buying journey. He was incredibly knowledgeable, guided us through the auction process, and made us feel supported every step of the way. His advice and expertise gave us confidence during what could have been a very stressful experience. I would highly recommend Ben to anyone looking to sell their home, and as buyers, we thoroughly enjoyed working with him. Thanks, Ben, for helping make our first home purchase such a positive experience!

Seller review
A great team
3 months ago
A great team

It wasn’t just their friendly nature, it was their obvious local knowledge and a deep-rooted understanding of the area. I really enjoyed working with the team and would have no problem recommending them in future real estate matters. Well done!

Buyer review
Great listener who appreciates the experiences you want to achieve with property
4 months ago
Great listener who appreciates the experiences you want to achieve with property

Ben is very patient and accommodating. He was able to facilitate days and times for viewing the beautiful beach front property that suited our lifestyle and needs. Was great to view the ocean from the deck at 7.30 in the morning. Ben’s local knowledge built trust. He allowed us to meet face to face with our offer, never assumed anything was non negotiable and was respectful when we were maxed to our limit and the vendor the same. Consequently we finally purchased with our timing and are very pleased. The relaxed attitude Ben takes helped us reach our decision with no pressure or gimmicks. Even now the sale has been made he is accommodating our couple of revisits. Highly recommend Ben whether you are selling or buying….. very respectful to both the buyer and vendor. Just love our new property and can’t wait to lie in bed and look at the ocean. And thanks to Ben, my husband is keen to paddle board.

Buyer review
Friendly and tuned in to my checklist & requirements
4 months ago
Friendly and tuned in to my checklist & requirements

Found Ben very approachable & helpful and developed a trust relationship immediately. (Very important for elderly) Also very helpful on local information for a newcomer to Orewa.

Seller review
Good service and friendly
4 months ago
Good service and friendly

Happy with how Ben Gibson and Michelle Sunderland handled the sale - Responsive, knowledgeable. The asking price was realistic and we end up close to it, and the closing went through without problems

1 - 12 of 62
SMS
© 2026 RateMyAgent