Michelle's profile

Michelle's reviews

  5  
Michelle has 49 reviewsacross 10 different locations, showing 12.
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Michelle's qualities as told by our client reviews: responsive, supportive, detail-oriented, friendly, dedicated, local expert, clear communication.
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Seller review
Sincere desire to have my listing ,Realistic listing price.
17 days ago
Sincere desire to have my listing ,Realistic listing price.

At all times during the sales process they kept me informed and I was confident in there desire to present my property in the best possible manner.The marketing plan and production was second to none. They gave me confidence in the process and likely outcomes on a very regular basis. I appreciated being called rather than text or emailed with updates. I cannot recommend Ben ,Michelle and their team more highly .I am positive the new owners will feel the same as from my aspect the proceedings were conducted in the highest professional and stress free manner. They made the next journey in my life something to look forward to and I am forever greatful Best regards J.R .

Seller review
It was a good experience with Ben and Michelle and including the the Auctioneer’s effort.
22 days ago
It was a good experience with Ben and Michelle and including the the Auctioneer’s effort.

To The team .. Ben, Michelle and others. We appreciated all the effort the team went to over the Marketing of our property at Moffat rd .. Being respectful to our wishes especially as there were interested buyers contacting us and Harcourt's long before the Auction .. some if the contact was not welcomed by us at the time and it helped to have a buffer with the Agents. We really like the Auctioneer Kieran too as very enthusiastic and helpful. We appreciated having Real Estate Agents who respected and understood the value of our property so we could get near our intended price. It was also important to utilise fine days for viewing and also checking the tide for the Estuary. Thanks for this. The staging was outstanding so thank you to Lisa for your wonderful sense of flair .. thanks to builders and painters for all your willing hard work and overtime!! General communication was good.

Buyer review
Support when it mattered
2 months ago
Support when it mattered

I’m not sure we would have made an offer if not for Michelle. We had viewed the property several times but it was Michelle who really engaged us and helped us work through our objections. Through the engaged sales process both Michelle and Ben really delivered what we and the vendors needed to get to the finish line. Would we sell with Michelle and Ben? Yes, we would.

Seller review
Communication.
2 months ago
Communication.

I recently had the pleasure of working with Team Ben Gibson to sell my home, and I couldn't be more satisfied with the service I received. From the initial consultation to the final closing, every step of the process was handled with the utmost professionalism and care. Professionalism and Expertise: The team at Team Ben Gibson demonstrated extensive knowledge of the local market and provided invaluable advice on pricing and staging my home. Their expertise was evident from the start, and it gave me confidence that I was in good hands. Communication: One of the standout aspects of my experience was the excellent communication. My agents, Team Ben Gibson, was always available to answer my questions and kept me informed throughout the entire process. They provided regular updates and promptly responded to my calls and emails, which made the whole experience much less stressful. Marketing: Team Ben Gibson marketing strategy was top-notch. They used high-quality photos, virtual tours, and extensive online listings to attract potential buyers. The open house events were well-organized, and I was impressed with the number of interested parties that came through. Negotiation Skills: When it came time to negotiate, Team Ben Gibson skills truly shined. They managed to secure a great price for my home, and their ability to navigate the negotiation process was impressive. They always had my best interests in mind and fought hard to get me the best deal possible. Closing Process: The closing process was smooth and efficient. Team Ben Gibson guided me through all the necessary paperwork and made sure everything was in order. I felt supported and informed every step of the way. Overall, my experience with Team Ben Gibson was outstanding. They made selling my home a seamless and successful process. I highly recommend their services to anyone looking to buy or sell a property. Thank you, Team Ben Gibson, and a special thanks to Ben for your exceptional work!

Seller review
Professional and Exceptional from Start to Finish
3 months ago
Professional and Exceptional from Start to Finish

We had an outstanding experience working with Ben and Michelle throughout the entire process. From our first meeting to settlement, they were professional, knowledgeable, and incredibly supportive. Their communication was excellent — we always felt informed, and no question was ever too small. They provided clear guidance, honest advice, and worked tirelessly to achieve a great result for us. Their market knowledge and strategic approach gave us real confidence every step of the way. What really stood out was their genuine care and commitment. They made what can often be a stressful process feel smooth and well managed. We’re extremely grateful for their hard work and would highly recommend Ben and Michelle to anyone looking to buy or sell property.

Buyer review
Most genuine agent in the business
3 months ago
Most genuine agent in the business

After a few months house hunting, we met Michelle at an Auction and immediately warmed to her and her partner, Ben. Michelle was always clear on what we needed to do to secure a property without being pushy. She took time to get to know us and our preferences, which seemed to shift with each property we looked at! Michelle helped us organise private viewings at times that worked for us, as well as providing us with detailed information that wasn't immediately available. Michelle and Ben worked seamlessly together - when one wasn't available, the other stepped in completely up to date with where we were at.

Buyer review
Excellent marketing knowledge, prompt response to my questions and a friendly professional manner.
4 months ago
Excellent marketing knowledge, prompt response to my questions and a friendly professional manner.

It was during the Christmas New Year celebrations that I contacted Ben about a listing I was interested in. His reply was prompt and positive and included more information about the property. He made arrangements for Michelle to get in touch with me and to make an appointment to view. The result of that was, I made an offer in the afternoon and with some negotiations it went unconditional in the evening. It all went smoothly and I am thrilled to bits and can’t wait to move in. One very happy purchaser. Thank you Michelle and Ben

Seller review
Excellent Agents
5 months ago
Excellent Agents

Ben & Michelle helped us buy our house and sell our unit. Both transactions had great communication and went very smoothly. Would happily use them again.

Seller review
A great sales experience with Ben and Michelle.
6 months ago
A great sales experience with Ben and Michelle.

From the very start, Ben took the lead on selling my home. From the initial meeting, to the presale activities, marketing and open homes, nothing was a problem for Ben and Michelle who kept us well up to date on WhatsApp with videos, calls and messaging. Three real highlights 1/the very creative video of Ben coming down the road on his skateboard welcoming buyers into my home, which was so fun and very eye catching 2/the knowledge and passion for the local market and getting the best outcomes through the sale process and 3/the level of communication. 11 days later and my house was sold. Absolutely Brilliant❣️ A big thank you to you both. Alison

Buyer review
Awesome agents, highly recommend.
6 months ago
Awesome agents, highly recommend.

Thank you, Ben and Michelle, for your incredible support throughout our home-buying journey. Your efficiency, clear communication, and strong negotiation skills made the entire process smooth and stress-free. We truly appreciate your dedication and would highly recommend you to anyone looking to purchase a home.

Seller review
Proffessional, great to deal with
12 months ago
Proffessional, great to deal with

Michelle was great to deal with during our house sale, everything felt easy and we were comfortable we were in great hands from the very start. We got the result we wanted and only have great things to say about Michelle. Thanks so much!

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