Rachel and Michelle guided me through every step of the sale process. Rachel was always at the end of the phone ready to discuss aspects of the process. At a challenging marketing time, she offered support but did not give me unrealistic expectations nor did I feel any pressure at any stage. I had confidence in their professionalism yet knew I was ultimately in charge of next steps. Patience was required on both our sides as unexpected issues cropped up with the title and I never sensed any exasperation, only determination and support. I highly recommend this sales team.

They were caring and a really strong team when others had failed to sell our house we couldn't be happier switching to Rachel Cole and her team at Harcourts Michelle Rees was her partner on our house sell and both ladies treated us with kindness and really cared and went beyond unlike other agents we have delt with we will miss there smiling faces but now we are off to the south Island All i can say if you want the very best agents Rachel Cole and Michelle Rees we can't recommend highly enough and we even got a box of goodies to celebrate our house sell there just brilliant and so kind even our dogs loved them Heidi and Ian Taylor

Can’t fault the Rachel and Co team. If you are thinking of listing I would certainly recommend them. We heard from them twice a week with detailed updates. The negotiations and sale process was without fault. Will certainly use them again.

Michelle was awesome at quickly responding and answering all our queries.

Michelle was extremely easy to deal with. Nothing was too much . Very responsive to answering any queries.

We had a great experience with Rachel and Michelle. Their communication throughout the process was excellent, and they were always very responsive and kept us informed along the way. They were professional, approachable and worked hard to achieve a great result for us. We really appreciated their support and would happily recommend them to anyone looking to sell their property. Owen & Michelle

We have had a really great experience with selling our house with Michelle Rees from Rachel Cole & Co, Harcourts Papamoa. Michelle has amazing people skills, has strong market knowledge, a very honesty and caring nature which come through her communications. Nothing was too much trouble, organized every step of the process including staging, provided all information we needed, and very prompt with replying to questions. Her professional focus gave us great confidence and made the process smooth and stress free resulting in the sale of our property at Auction. For anyone wanting an agent you feel confident can do a really great job, Michelle is your person.

Awesome company to deal with.

Excellent knowledge of area. Look at different options for viewing, listened to what I wanted.

Michelle was excellent. She is a great communicator, very professional but approachable. She was one of the few agents that actually followed up after a house viewing and she didn’t feel like she pushed you for a sale so we took her on as our agent to help us find a home to purchase. She was very organised and organised all of our viewings with agents and made it time efficient and even made spreadsheets for us to compare homes. She was excellent with paperwork when it came to making offers and was honest with advice and market value on properties. She knew exactly what we were looking for and approached us with listings to veiw. If she was unsure on anything she reached out to Rachel who is excellent herself. A great team without feeling like your having the wool pulled her your eyes or just another sale. Will definitely be using them again. HIGHLY recommend

Great team. They really care about their vendors and go above and beyond to make the whole sale process stress free and to achieve a great result. Would highly recommend to anyone thinking of selling their Mount Maunganui home!

We had a great experience buying our home with this team. They were helpful, genuine, and communicated clearly every step of the way. The process felt smooth and well supported — we’d happily recommend them to others.