Melissa was absolutely fantastic to deal with. As a first time buyer, she went to every effort to accommodate what I needed, and made my life — and the purchase — so easy and enjoyable! It felt like a very smooth process and everything moved like clockwork. She was an awesome go-to between me and the vendors, and she was so quick, too! She gave a very strong sense of integrity and was incredibly personable and warm. I thought she did a great job of marketing the home (it clearly worked) and removing any roadblocks I as a buyer had. Not that I plan to buy anytime soon, but if I do, I know that with Melissa I'll be communicating with a straight-talking, honest agent.

Melissa is so easy to get on with, very down to earth. Her brightness and positivity, takes any of your concerns away. Her communication is always on, she always looks incredible and professional. She has this amazing drive and is so integral in the way she works. She is very trustworthy and that is a huge thing, in today's world. Her market knowledge and conviction of it, her determination and finding the right buyer was incredible to see. She adapts quickly to any changes that might take place for you and settles any anxiety. Melissa has taught me so much and is really an inspiration to all women. This is my first time selling and had no clue what I was doing. Melissa understood me and my journey, guided me on the price I was needing, is always honest and keeps things in balance. She used her incredible skills and created the magic. I am so very grateful to her for everything she has done. I love that she comes to your house with the good news of the offer(s) and I loved the nature of the buyers. It just made everything fit in to place. I would not go to anyone else, she is a diamond in the rough ✨🪄💎🌞 Grateful 🙏🏾

We couldn’t be happier with the service we received from Melissa. From start to finish, she was professional, friendly, knowledgeable and incredibly helpful. Melissa kept us informed throughout the entire process, was always available to answer our questions, and went above and beyond to make everything as smooth and stress-free as possible. We really appreciated her excellent communication, attention to detail and genuine commitment to achieving the best outcome for us. She made the whole experience easy and we would highly recommend Melissa to anyone looking for a reliable, trustworthy and dedicated real estate agent.

Excellent communication skills and knowledge of the market very professional

Melissa is fantastic and is our go-to agent in Hamilton. She is professional, knows the market, is connected to other agents and gets things done without a fuss. We appreciate her personable communication style. She is responsive to questions and let us think through options without pressure or judgement. She is dedicated to the job, and worked tirelessly to help us trade up to our dream home.

Melissa is incredible. She was always willing to put in hard work and hours for both buying and selling processes for us, including being always available to contact her and happy to spend time discussing complicated decisions with us. She shared her knowledge and expertise with honesty and was respectful of our decision-making. She has an eye for detail and helped us present our property in the best way, leading to a rapid sale and a great outcome. We have bought with her support before, years ago, and will certainly work with Melissa for any future purchases.

Melissa has great communication skills and kept us in the loop at each stage of the process. She conducted everything very professionally, in her friendly approachable manner.

Our search for a meaningful architectural home in late 2025 unexpectedly led us to one of the most exceptional real estate teams we’ve ever met, My wife Nadine and I were looking for something special in Hamilton. During an open home we met Melissa, and although that property wasn’t right for us, speaking with her left a lasting impression. She was warm, genuine, far more focused on understanding us than pushing a sale. That authenticity made us instantly question whether our then agent was truly serving us. Even though she didn’t sell us a home, we knew she needed to represent ours whether she liked it or not. Our home is special, full of character, built with our own effort, and the foundation of our family’s story. We needed someone who could recognise and communicate its heart. When Melissa introduced us to Richard, (Principle Hartles), we knew we had the perfect duo. Their complementary strengths were obvious from the start. We emphasised communication, and they delivered clear, honest, detailed updates throughout. Their social media presence was exceptional, and in the first 24 hours we had more views than three months with our previous agent. They listened, really listened! Every story and detail mattered. They insisted on capturing our home perfectly with the right photographer, the right light, the right angles, and a video that reflected exactly how we saw it. Selling a home is stressful, but we asked them to have fun with it and they did and so did we, a stressless process. Their enthusiasm was contagious, their professionalism unwavering, and their dedication exceptional. Melissa and Richard are the most committed, passionate, heart driven agents we have ever worked with. If you are considering them, you will not find a better team, you will not find people more invested in your success, and you will never regret choosing them. They delivered an outstanding campaign and the perfect result. We cannot recommend them highly enough!

Was a pleasure to work with Melissa again. She is always very responsive and kept us well informed throughout the process. Melissa understood our needs as a family extremely well in both the selling and buying process. She understood what we needed to achieve from the sale and thought laterally to make a deal happen.

We had a fantastic experience working with Melissa. She was incredibly professional from start to finish, always attentive to our needs, and consistently went the extra mile to make sure we felt supported. Her trustworthy guidance made the whole process so much easier, and she truly became an integral part of helping us secure our the property. We’re grateful for her dedication and would happily recommend her to anyone looking for a great real estate agent.

Melissa was recommended to us as an experienced agent and we were very pleased to have her alongside during the process of selling our house. She took the time to understand our hopes and expectations along the way and always communicated in a timely and professional manner. We also felt that she offered the same respect and courtesy to those who viewed and ultimately submitted an offer on our house. These things were important as we wanted the process for us to be as much about the selling of a family home as a business transaction.

Melissa was absolutely amazing- in selling our property but also in helping us find a new one too. Nothing was a problem. Lovely, supportive, and proactive. We would 100% use Melissa as our agent again in the future and recommend her without hesitation.