Excellent communication skills and knowledge of the market very professional

Melissa is fantastic and is our go-to agent in Hamilton. She is professional, knows the market, is connected to other agents and gets things done without a fuss. We appreciate her personable communication style. She is responsive to questions and let us think through options without pressure or judgement. She is dedicated to the job, and worked tirelessly to help us trade up to our dream home.

Melissa is incredible. She was always willing to put in hard work and hours for both buying and selling processes for us, including being always available to contact her and happy to spend time discussing complicated decisions with us. She shared her knowledge and expertise with honesty and was respectful of our decision-making. She has an eye for detail and helped us present our property in the best way, leading to a rapid sale and a great outcome. We have bought with her support before, years ago, and will certainly work with Melissa for any future purchases.

Melissa has great communication skills and kept us in the loop at each stage of the process. She conducted everything very professionally, in her friendly approachable manner.

Our search for a meaningful architectural home in late 2025 unexpectedly led us to one of the most exceptional real estate teams we’ve ever met, My wife Nadine and I were looking for something special in Hamilton. During an open home we met Melissa, and although that property wasn’t right for us, speaking with her left a lasting impression. She was warm, genuine, far more focused on understanding us than pushing a sale. That authenticity made us instantly question whether our then agent was truly serving us. Even though she didn’t sell us a home, we knew she needed to represent ours whether she liked it or not. Our home is special, full of character, built with our own effort, and the foundation of our family’s story. We needed someone who could recognise and communicate its heart. When Melissa introduced us to Richard, (Principle Hartles), we knew we had the perfect duo. Their complementary strengths were obvious from the start. We emphasised communication, and they delivered clear, honest, detailed updates throughout. Their social media presence was exceptional, and in the first 24 hours we had more views than three months with our previous agent. They listened, really listened! Every story and detail mattered. They insisted on capturing our home perfectly with the right photographer, the right light, the right angles, and a video that reflected exactly how we saw it. Selling a home is stressful, but we asked them to have fun with it and they did and so did we, a stressless process. Their enthusiasm was contagious, their professionalism unwavering, and their dedication exceptional. Melissa and Richard are the most committed, passionate, heart driven agents we have ever worked with. If you are considering them, you will not find a better team, you will not find people more invested in your success, and you will never regret choosing them. They delivered an outstanding campaign and the perfect result. We cannot recommend them highly enough!

Was a pleasure to work with Melissa again. She is always very responsive and kept us well informed throughout the process. Melissa understood our needs as a family extremely well in both the selling and buying process. She understood what we needed to achieve from the sale and thought laterally to make a deal happen.

We had a fantastic experience working with Melissa. She was incredibly professional from start to finish, always attentive to our needs, and consistently went the extra mile to make sure we felt supported. Her trustworthy guidance made the whole process so much easier, and she truly became an integral part of helping us secure our the property. We’re grateful for her dedication and would happily recommend her to anyone looking for a great real estate agent.

Melissa was recommended to us as an experienced agent and we were very pleased to have her alongside during the process of selling our house. She took the time to understand our hopes and expectations along the way and always communicated in a timely and professional manner. We also felt that she offered the same respect and courtesy to those who viewed and ultimately submitted an offer on our house. These things were important as we wanted the process for us to be as much about the selling of a family home as a business transaction.

Melissa was absolutely amazing- in selling our property but also in helping us find a new one too. Nothing was a problem. Lovely, supportive, and proactive. We would 100% use Melissa as our agent again in the future and recommend her without hesitation.

We had used Melissa to buy our house and so we wanted to continue the journey and let her sell it. The market knowledge was great and the communication was fantastic. We were always informed well in advance of viewings and communicated to with the feedback. She was very professional and we continue to recommend her to others.

It was my first experience and first home with many questions and little scared but lot of help from Melissa deal went so smoothly. Everything was in line as needed. She was very professional answering every small question.

Excellent local knowledge