Very fast response to text messages & emails. Very knowledgeable about the market in the specific area where I was selling. Very good marketing, outstanding reporting back after open homes, also weekly reports. I was treated with the utmost respect & nothing was too much of an effort. I can recommend them without a shadow of a doubt.
Working with Team Melanie (Melanie and Walter) was one of the best decisions I made during my home‑buying journey. They were patient, knowledgeable, and genuinely invested in helping me find the right home — not just any home. They guided me through every step, explained the process clearly, and always made me feel supported. I’m incredibly grateful for their professionalism and care. Really good in price negotiation. Highly recommend them to anyone looking to buy!
We were able to purchase the house before we planned as the agent was very enthusiastic.
From start to finish, Betty Huang were professional, patient, and highly responsive. As an overseas buyer, the process could have been stressful, but she took the time to clearly explain each step, promptly answered my questions, and ensured everything was handled smoothly and transparently. I truly appreciated Betty Huang attention to detail, her calm and reassuring approach, and her willingness to go the extra mile to support me during the auction and post-purchase process. I would not hesitate to recommend her to anyone looking to buy or sell property, especially those purchasing from overseas.
Your experience are 100
Thank you for the excellent service provided by Team Melanie & Co., Barfoot & Thompson. I am happy to share a few words regarding my experience. Throughout the entire process, Melanie, Srini, Betty Huang, and Grant—demonstrated exceptional professionalism, clear communication, and a deep knowledge of the market. Melanie, your coordination in assembling the necessary professionals to prepare the property for sale was instrumental in achieving a successful outcome. Betty Huang, served as the vital communication link, ensuring that information flowed seamlessly and keeping me informed at every step. Grant’s live updates from the auction itself were greatly appreciated. Although there were a few challenges along the way, your collective expertise and dedication ensured that everything was resolved efficiently, making the process smooth overall. My family and I felt supported throughout. I would also like to extend my sincere thanks to ADS Group Construction for their outstanding renovation work, delivering high-quality results within the required timeframe ahead of the auction date. Additionally, my appreciation goes to Acqua Homeware Ltd for their excellent staging of the property, which undoubtedly contributed significantly to the successful sale, as well as for kindly providing flexibility with payment terms. I would highly recommend your services to anyone buying or selling property in the area. I will certainly be sharing my positive experience with others.
Team Melanie are the very best in their field and the experience has been seemless and very impressive. I’ve know Melanie for 15 years almost and trust her implicitly and highly recommend her to prospective buyers. She’s the very best to manage the process from prospecting to purchasing.
Buying our first home was a huge milestone for our family, and our agent made the entire journey so much easier. They were consistently professional, patient, and incredibly helpful from start to finish. Every question we had was met with understanding and clear guidance. Their customer service was top-notch — always responsive, always reassuring, and always looking out for our best interest. We truly felt supported the whole way through. We’re very grateful for the smooth experience and would happily recommend them to anyone looking for a reliable and genuinely caring agent.
Melanie's team was extra ordinary! they were all so accomodating even after late afternoon to evening which is really kind knowing me and my wife works office hours. They came to see us when were free and whats convenient to us. Well done!
Working with Melanie has been nothing short of exceptional. True to her well-deserved title of Property Queen, she brought unmatched professionalism, warmth, and confidence to the entire process of selling my home and purchasing a new one. From day one, Melanie took charge with clarity and purpose. Her deep market knowledge, sharp negotiation skills, and honest advice gave me complete peace of mind. Not only did she help me sell my house smoothly, but she also coordinated flawlessly with one of her trusted agents to help me secure my new home—with zero stress on my end. Melanie doesn’t just get the job done—she does it with style, grace, and genuine care for her clients. She was always responsive, proactive, and truly went above and beyond to make sure every detail was handled. If you're looking for someone who combines expertise with heart, Melanie is the agent (and queen!) you want by your side. I cannot recommend her highly enough. Thank you, Melanie, for making this journey so seamless and positive!
Very patient, helpful and nice. Always give reply quickly. Professional agent, highly recommended. Thank you to help me find a dream home.
Thanks Melanie. Melanie and her team were great to deal with, very friendly and patient. The process was well handled with everything explained along the way. Obviously we did not get what we may have wanted, but they helped in getting a sale that we were happy with, in a difficult market.
