Matthew helped the reviewer buy this property

Clear communication - outstanding result.

We had a good feeling about 1310 Marshmans the first time we viewed the property. Warmly greeted by Matthew and Lillie, we were left to our own devices to get a feel for the place, coming back at the end to get the inside word. That word happened to be a colourful incident some 80 years earlier, which the agents were bound to disclose. This disclosure was done in a relaxed, open way and we always felt that both Matthew and Lillie were on the level. This excellent level of communication continued through the seemingly endless stream of questions we had about the property and the back and forwards the team had to do around utilities, GST, exchange dates and the like. You might say this is par for the course for an agent, but both Matthew and Lillie did it in such a relaxed, measured and reassuring way, their phone calls were always welcome. The coup de grâce was the figurative hand-holding during the auction process. This was our first house auction, and while the agent's responsibility is to get the best price for the vendor, we never felt that we were being pressured or unsure of what the next step was. A credit to the auction team at Sotheby's. While we plan to stay put for quite a long while, I certainly hope Matthew and Lillie are around if and when we ever choose to sell.