Upon first meeting, I knew Emma was going to be the one I would choose. She was upfront, honest in her opinion and didn't waste my time. Once on board, her and Mat were fantastic champions for me and a very cohesive team. If I could have given them 10 stars out of 5, I would have. A true pleasure to deal with during a very difficult time. THANK YOU!!!
Emma and Mat are good working group and performing professionally. Easy to communicate and always encouraging people to do business.
Emma and Mat are very professional. They have a team that are so efficient. Thank you everyone for your patience. You had a difficult situation and you handled it beautifully.
I worked with Mat and Emma for the sale of my Kelburn Property. It could not have gone better. Right from the initial conversation, that set the tone for the way the sale was going to be handled, Emma was knowledgeable, professional, friendly, interested in my views of my property. I could tell communication was going to be honest, balanced timely and useful. I'll admit I thought in the current market this would be a difficult property to sell but it was sold in 16 days and the buyers and I were very happy. All through the lead up to going on sale both Mat(Who handled most of the open homes) and the full team at Lowe were communicating with me to make sure each step was clear and to find out if there was any way they could make the process easier. I was introduced to the team, a week or so before going live, through WHATS APP and from that point on I felt completely informed about where we were in the process, what options were available, what feedback I was getting, when payments were due and how to manage these, what recommendations were available and what were the implications of each. I loved the online staging as it really made the house look its best and I believe it contributed a lot to numbers through the open homes. I would use them again in a heartbeat. A big thank-you to the whole team.
I recently had the pleasure of working with Emma , and I cannot recommend her highly enough. From our very first conversation, it was clear that she had both the experience and dedication to make the home selling process as smooth and successful as possible. Emma was incredibly knowledgeable about the local market, providing valuable insights and guidance at every step. They were always available to answer questions—no matter how small—and took the time to explain every part of the process in a way that made me feel confident and informed. What truly set Emma apart was her attention to detail, professionalism, and genuine care for my needs. She went above and beyond to negotiate the best deal and made sure that nothing was overlooked, from initial listing/viewing to closing day. I never once felt like "just another client"—I felt truly supported throughout the entire journey. If you're looking for someone who is reliable, responsive, and truly passionate about real estate, I wholeheartedly recommend Emma Young. She exceeded all expectations and made what could have been a stressful experience truly enjoyable.
Thank you Emma and Matt. Your support, persistence and positivity got us a sale in a difficult market. Always professional in your work. Highly recommend you both.
Emmas real estate process was incredibly smooth thanks to an efficient, well-organised team. Their professionalism and clear communication made everything easy from start to finish.
Professionalism: 5 stars Communication: 5 stars Knowledge: 5 stars We were most impressed with the excellent communication right throughout. Emma and Mat were always there for us, they were empathetic, and had good advice. We highly recommend them both!
This review is for Mat, as we worked with him. He was great at communicating with us and prompt with his responses. He was friendly and the opportunity to walk through the contract together before our submission was helpful.
Emma and her team made the whole process of selling our house seem easy. Highly recommend!
The old adage about home being where the heart is will always ring true. So what happens when you make the leap and decide to sell? The first thing I’d recommend is to find the right guide for what is inevitably an emotional journey. In our case we found the perfect guides plural. Emma and her team were fantastic throughout the process. Expertise, energy and attention to detail encapsulated. They took our brief and ran non-stop with it until the very successful end outcome. Thanks for everything.
