Mary Mason

We’ve been in the unique position to have worked with Mary & Sarah on 3 different properties in Ohope over the last 12 months. Both are friendly, kind & professional. They stay cool, calm and collected under pressure and their communication is second to none. Would highly recommend to anyone looking for agents in the Eastern Bay of Plenty.

Mary and Sarah kept me informed as to what I needed to do to sell my Rental property. They were very patient and helpful in organising the repairs that needed to be done which made it a stress free time for me. They were easy to communicate with and very professional in their negotiations to make the sale. I would happily recommend them to anyone selling or buying a property.

Excellent communication and always available to answer questions. Appreciated the relaxing and friendly manner. A g8 team that helped me trust their advice.

Selling my home with Team Mary and Sarah from Arizto Whakatāne was an exceptional experience from start to finish. They were proficient, knowledgeable, and genuinely friendly, making every interaction easy and reassuring. Their communication was consistently excellent across multiple channels, and the entire engagement process felt streamlined and painless. What impressed me most was how well they listened. They took my priorities seriously, responded to every concern with professionalism, and offered informed, savvy advice that I came to trust completely. From setting the listing price and strategy through to negotiating the deal and managing the final transfer, their guidance was spot‑on. I wanted to move fast, and they matched that pace with energy and enthusiasm. Their drive, organisation, and commitment made the whole process feel effortless — and the house sold before the first open home, which speaks volumes about their capability. Outstanding service from a team who truly know what they’re doing. I couldn’t recommend Mary and Sarah more highly.

Great service from first to last interaction. Were able to arrange Tracie’s to complete a few tidy up jobs which was a real life saver. Managed the whole process of the sale efficiently, effectively and with great communication.

The total experience was amazing. It was the first time we had dealt with a “team” so to speak but we can’t fault it at all. Both Sarah and Mary are very personable and knowledgeable about the market and our area. Their recommendations for approach to market was spot on and communication between us was fantastic, (using WhatsApp and their dashboard kept us abreast of everything.) We strongly recommend Team M&S