We’ve been in the unique position to have worked with Mary & Sarah on 3 different properties in Ohope over the last 12 months. Both are friendly, kind & professional. They stay cool, calm and collected under pressure and their communication is second to none. Would highly recommend to anyone looking for agents in the Eastern Bay of Plenty.
Mary and Sarah kept me informed as to what I needed to do to sell my Rental property. They were very patient and helpful in organising the repairs that needed to be done which made it a stress free time for me. They were easy to communicate with and very professional in their negotiations to make the sale. I would happily recommend them to anyone selling or buying a property.
Excellent communication and always available to answer questions. Appreciated the relaxing and friendly manner. A g8 team that helped me trust their advice.
Selling my home with Team Mary and Sarah from Arizto Whakatāne was an exceptional experience from start to finish. They were proficient, knowledgeable, and genuinely friendly, making every interaction easy and reassuring. Their communication was consistently excellent across multiple channels, and the entire engagement process felt streamlined and painless. What impressed me most was how well they listened. They took my priorities seriously, responded to every concern with professionalism, and offered informed, savvy advice that I came to trust completely. From setting the listing price and strategy through to negotiating the deal and managing the final transfer, their guidance was spot‑on. I wanted to move fast, and they matched that pace with energy and enthusiasm. Their drive, organisation, and commitment made the whole process feel effortless — and the house sold before the first open home, which speaks volumes about their capability. Outstanding service from a team who truly know what they’re doing. I couldn’t recommend Mary and Sarah more highly.
Great service from first to last interaction. Were able to arrange Tracie’s to complete a few tidy up jobs which was a real life saver. Managed the whole process of the sale efficiently, effectively and with great communication.
The total experience was amazing. It was the first time we had dealt with a “team” so to speak but we can’t fault it at all. Both Sarah and Mary are very personable and knowledgeable about the market and our area. Their recommendations for approach to market was spot on and communication between us was fantastic, (using WhatsApp and their dashboard kept us abreast of everything.) We strongly recommend Team M&S
Aritzo's 'Team Mary & Sarah' were extremely professional from the get go. Their guidance regarding the sale of my much loved home was exemplary. Living out of Whakatane, the Whats App group contact line was instant communication as required. The ladies were just amazing, beyond helpful, fun, kind, supportive and caring, and went over and above to help me with decisions. I recommend 'Team Mary and Sarah' to any prospective home seller or buyer without hestitation. They truly are the BEST! You won't regret engaging their fantastic realty service.
Thank you so much to both Mary and Sarah for the experience we had selling our home remotely. You both are wonderful kindhearted people with your fingers on the pulse with real-estate. Your guidance and excellent communication made the whole process so seamless and enjoyable for us from a distance. We are very grateful to you both. Highly recommend 😊
Amazing result. Great communicators. Kept in touch weekly with updates and follow up. Loved the dashboard info. Just onto it with pricing, signage and advertising and all with a smile. Would recommend anyone looking to sell give these ladies s call.
Team Mary and Sarah provided excellent service due to their knowledge and transparency. As first home buyers, we were unsure of how the process would go and they were there with us every step of the way. Whether it was answering our silly questions, being honest about where we were sitting or even making a funny video; their professional yet approachable nature is what made this process seem a lot less daunting. Thank you for making everything so clear and quick, we could not be happier! Nicola & Tony
Choosing to use Mary and Sarah again as our agents was an easy decision. They make the process so simple and straightforward to follow. Communication is quick and responsive all the way through. With many laughs along the way it was super enjoyable working with them. They really prove that selling a house doesn't need to be the most stressful time of your life!
Great communications, enthusiastic, professional, and nothing is an issue - Mary and Sarah are great to deal with and to get your house sold.
