Mark was fantastic through out the whole process. His market knowledge and expertise kept us in the know with an ever changing market. Certainly took a lot of stress from us with selling our first home. We would thoroughly recommend him and look forward to working with him again.
Using Mark not 1st time and are happy again. Honest, reliable. Very accommodative as we are overseas and he didn't mind 11 hrs time difference, very patient. He Knows the trends and follows the market. Very professional and proactive. Thanks the Francis team for the excellent job again
Mark was amazing, kept us informed of progress at all times, proactive in a prompt sale. We would most certainly use Mark again for any future sales / purchases and highly recommend Mark to everyone.
We had a really great experience with Mark. His knowledge and guidance was very helpful for us in the sale of our first home. Always quick in communication and responsive to any queries we had. We are so happy to have our house sold and couldn’t recommend a better agent for the job. Thanks Mark!
Mark was awesome to deal with throughout our sale process, from tips and advice to help us get our property looking its best for sale to keeping us extremely well informed on the market and results of all our open homes. Would gladly recommend to anyone looking to sell
Mark always goes above and beyond and this time was no different. We've bought and sold with Mark previously and highly recommend.
Mark was patient and kept me up to date with everything that was happening with my sale. He was always available to chat and give advice and helped me to get my house ready to sell. He is honestly the best agent I have ever dealt with and I would not hesitate to engage him in future sales. At last an agent who actually works with and for the vendor. Thank you Mark 😊
Mark’s market knowledge coupled with professionalism at open homes and via email/sms is what other agents should strive for. Beyond that, he’s accomodating when is comes to viewings or property advice. After being both sellers and buyers in this market (2021) we can safely say Mark is one of the best agents we’ve had the pleasure of dealing with and would have no issues recommending him to friends and family.
We found Mark to be a very professional and likeable agent. He was always polite and patient with a good understanding of any issues that arose and able to communicate resolutions to resolve our misunderstandings. Mark remained positive throughout the sales process and would strongly recommend him to any future vendors. We would like to mention his professional assistant Yvette for her input to make this sale a pleasant experience.
From the initial meeting to discuss sales and marketing options through to the signing of the sales documents, Mark and the team have been great to deal with. From simple explanations of the process and options, accommodating our needs and timing, suggestions on staging, appearance and marketing tools, to the final reserve setting and auction attendance it has been a low stress and enlightening time. Certainly carry the memories for a long time and I am sure the next time we decided to sell we will be using Mark and the team at Tremains
We sold our rental with tenants in situ. Mark made the process seamless, he liaised with our tenants and our property manager to make sure everyone was across what was happening. My tenants felt at ease and comfortable with the situation. Mark sent regular updates to let us know how things were going. He also obtained a selling price that exceeded my expectations. I would use Mark again in the future.
He has shown great empathy & patience in guiding this elderly couple through the minefield of selling their home. His knowledge of the market & his professionalism are outstanding, and he is very generous with his time and dedication to achieving the best outcome for his clients. Thank you Mark. It has been a pleasure to have been put into your capable hands.
