Mala's profile

Mala's reviews

  4.9  
Mala has 118 reviewsacross 20 different locations, showing 12.
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Mala's qualities as told by our client reviews: reliable, hard-working, friendly, honest, responsive, local expert, clear communication.
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Buyer review
First Home buyer, Mala was patient, friendly and helpful
7 months ago
First Home buyer, Mala was patient, friendly and helpful

Thanks so much Mala! Its been so nice dealing with you! As a first timer, I probably asked the weirdest questions! I can't thank you enough for all your time and help! You have been so easy to deal with every step of the way! So excited for my new home. Thank you so much

Seller review
Made our first home sale smooth and easy
8 months ago
Made our first home sale smooth and easy

As a first-time home seller, I had no experience and wasn’t familiar with the process at all. Mala was incredibly kind, patient, and professional from the very beginning. She took the time to clearly explain every step and provided great guidance throughout the entire process, which made everything feel much less stressful. Her communication was excellent, and she was always available to answer our questions and support us along the way. I truly appreciate her dedication and would highly recommend Mala to anyone looking to sell or buy a home.

Seller review
All the above very good.
8 months ago
All the above very good.

As above. Mala was friendly, helpful and straightforward to deal with.

Seller review
At was very easy.
8 months ago
At was very easy.

Mala has been great. She was very helpful and made the whole process very easy and made herself available every step of the way thank you so much mala.

Buyer review
excellent and proffesional
8 months ago
excellent and proffesional

Mala was very pleasant ,and very knowledgeable ,she answered all our questions,and was very helpful.Her communication skills are excellent ,and she kept us fully informed throughout the process.We would both like to say thank you,much appreciated .

Buyer review
Great experience
8 months ago
Great experience

As first time buyers we were really nervous and a un-educated about the process. We’d had a lot of warning from other home buyers that realtors could sometimes be pushy and deceiving. Our experience with Mala was the opposite, she was very transparent, informative, communicative and patient. She was easy to work with and understand while still maintaining a high level of professionalism. All around great experience.

Buyer review
Achieved with Excellence
8 months ago
Achieved with Excellence

Buying from top of the north to top of mainland was.....an experience. Mala made it a simpler. Great communication from initial inquiry to holding my keys until we get down.

Buyer review
Amazing Experience from Start to Finish
9 months ago
Amazing Experience from Start to Finish

Mala has been incredibly friendly and supportive throughout this entire experience. She answered all of my questions, offered helpful ideas, and provided important details I needed to be aware of. It was truly a lovely experience working with her. Thank you so much, Mala, for everything you’ve done!

Buyer review
Highly recommended for First-Home buyers
9 months ago
Highly recommended for First-Home buyers

Mala is an absolute Gem. We were the buyers and she was the vendors agent. We felt she was genuine, honest and gave such a positive aura. Compared to other agents we’ve encountered she was the most open and easy to communicate with, no beating around the bush and just straight honest answers to all our questions. As first time home buyers we felt very lucky and absolutely blessed to encounter Mala (one of a kind with pure joy and happiness for us when we secured first beautiful home 😊)

Seller review
Mala has great market knowledge regarding local property market.
10 months ago
Mala has great market knowledge regarding local property market.

We believe we made the best decision to list our property with Mala Gepp. During our appraisal she was very honest about our property and the expected price we can get which we liked. So we put our trust in her property market knowledge and listed with her. Mala got us an offer after just first open home. She was very professional and honest about the offer and give us all the relevant information regarding the offer honestly which helped us a lot . After some negotiations we accepted the first offer and are really happy about it. During the negotiations there was a small hiccup which Mala handled with utmost professionalism and didn't let the offer lapsed. We whole heartedly recommend Mala as a listing agent as she gave us the result we were expecting in such a short amount of time. We believe that her honesty is her key asset as she did not try to make up stuff just to get our listing unlike some other agents in the field. We are in the property business for almost a decade and dealt with many different real estate agents. So we knew what the property was worth. but some agents tried to tell us that we can get more ,just to get our listing ,which we knew we couldn't. So we wanted someone to talk to us honestly with real local knowledge and that doesn't charge us arm and a leg in commission. So when Mala gave us the appraisal and talked to us the method of selling etc we knew we found a perfect match for our property. So in the end we would like to thank Mala Gepp for delivering us the result we were hoping for and wish her all the best. We would definitely be doing business with her again. THANKS MALA.

Buyer review
Couldn't have been easier!
10 months ago
Couldn't have been easier!

It has been a pleasure having Mala as our trusted Real Estate agent, she is such a lovely person and she has made the process so easy! 100% will refer her on. Thanks, Snells.

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