Lucy has all the qualities a buyer's agent requires: she's diligent, punctual and sincere. Lucy arranged for private viewings for any house we wanted to see. She was also willing to reach out to vendor's agents who were not part of the syndicate that she works for, which is evidence of her sincerity. My wife and I were very satisfied with her work, representing us. Of course, the house we bought was her very first sale; nevertheless her commitment throughout the process has been commendable. I would have no hesitation recommending Lucy to other potential buyers. In fact, I already shared Lucy's details with another friend who is in the market for a house, before I wrote this review.