Lucy showed pure professionalism with a calm manner throughout out house purchase process, offering great advice as well as always helping without delay! I can highly recommend Lucy
Lucy showed pure professionalism with a calm manner throughout out house purchase process, offering great advice as well as always helping without delay! I can highly recommend Lucy
Lucy was fantastic—not only in helping us find our perfect first home, but also in guiding us through the entire process. She clearly explained what we needed to know and supported us at every step along the way. We strongly recommend Lucy to anyone looking for expert support throughout their purchasing journey!
I have had the best experience with Lucy! She has been brilliant with communication and keeping me informed on everything she knew. I would recommend Lucy to anyone for purchasing your home.
Emma and Lucy were a dynamic duo - We simply could not have asked for a better team! They worked tirelessly throughout our campaign hustling prospective buyers, taking little unexpected hurdles in their stride effortlessly and with grace, and their enthusiasm and positive energy never wavered. They offered support, expertise and guidance throughout every step. We felt at ease and genuinely enjoyed every part of working with them. Their hard work and dedication attracted 7 registered bidders to our auction, and helped us to achieve a sale price we never imagined was possible. We are eternally grateful to them and they’ll always hold a special place in our family’s hearts. We could not recommend them enough!
It was a pleasure working with Lucy over the past three months to secure our new home. She is incredibly proactive, diligent, and made the entire process feel smooth and well-supported. Lucy was quick to identify homes that aligned with what we were after. She genuinely listened to our brief and took our non-negotiables and preferences on board right from the start. Her communication was prompt and clear, and she was consistently available to answer our questions, meet us at open homes, liaise with other agents on our behalf, and attend auctions to support us. She was incredibly accommodating with meeting times and genuinely had our best interests at heart throughout. We couldn’t recommend Lucy more highly, she was a real pleasure to work with.
The second time I have used Lucy & Emma. As before there was great communication the whole way through the process. Updates after open homes and the suggestions and information on staging really made a difference to decisions I made and a had a positive impact on great outcome. Definitely recommend Lucy.
Working with Lucy was an absolute pleasure from start to finish. From our first time meeting, her enthusiasm and friendly personality shone through, and she made the entire process feel comfortable and stress-free. Lucy impressed us with her deep knowledge of the market and her dedication. She was always available to answer questions, explain details, and guide us through every step, all with a calming patience and warm smile. We have two young children that also thought very highly of Lucy. She was always so wonderfully accomodating, patient and kind towards them, making them feel welcome and included in the process too. We would highly recommend Lucy to anyone looking for a vivacious, trustworthy, energetic, and knowledgeable real estate professional. She will not disappoint!
Lucy has been the best agent we have ever dealt with. Her commitment to us finding a home was unmatched. She was available 24/7, always had insightful perspectives and completely understood where us as young first home buyers were coming from. She carried us through all the highs as lows, and without her would not have a home. I would recommend her 110%.
Working with Lucy was an absolute pleasure. Always friendly and willing to help, no matter the size of the request. She quickly understood what we were looking for and kept us focused throughout the process. Her expertise and attention to detail removed a lot of the hassle out of buying a home, allowing us to enjoy the experience. We highly recommend Lucy to anyone looking for a smooth home buying journey!
We met Emma months before listing our home with her, we then randomly met at a couple of open homes along with Lucy. She would contact me every month or so to see how things were going, we then listed our property during this time with a different agent and was unimpressed with the service and the lack of priority and communication. After a month Emma called out of the blue and we decided to make the switch to Harcourts and Emma and Lucy. It was the best move we could've made. Their communication was amazing, they were always professional, their reporting was excellent and the extra effort they put in to following up prospective purchasers gave us real confidence. They were always honest and we could really see the effort put in. We noticed Emma doesn't just stop after the sale at auction, we had some issues with the purchaser and she was constantly on the phone. Following up and trying to sort it out with the purchasers agent. Although we didn't have smooth sailing this was in no way our agents fault and we couldn't be more thankful for the extra effort they both put in. For these reasons I highly recommend. They're amazing.
Lucy and Emma were a great team, they went above and beyond for a great auction day result. Their communication and coordinating with me was exemplary and they were a pleasure to work with. Thank you very much ladies.
Lucy has all the qualities a buyer's agent requires: she's diligent, punctual and sincere. Lucy arranged for private viewings for any house we wanted to see. She was also willing to reach out to vendor's agents who were not part of the syndicate that she works for, which is evidence of her sincerity. My wife and I were very satisfied with her work, representing us. Of course, the house we bought was her very first sale; nevertheless her commitment throughout the process has been commendable. I would have no hesitation recommending Lucy to other potential buyers. In fact, I already shared Lucy's details with another friend who is in the market for a house, before I wrote this review.