Louise's profile

Louise's reviews

  5  
Louise has 51 reviewsacross 27 different locations, showing 12.
over 1 year ago
Made me feel at home

Buying my first house was probably one of the most terrifying experiences in my life! I had no idea where to even start! I was recommend Louise and Kelly by a dear friend and it shifted my entire experience from scary to practical and exciting. They helped me hone in on what I was looking for and what was realistic for me. They showed up smiling to each open home they met me at and it felt like I finally had people on my side- people who actually cared about me. They really listened to me and took into account what my priorities were in finding a cosy, safe place to live. They looked after me and were there to answer all of my questions and guide me through the process and I can honestly say that without them- I would still be looking and be experiencing the heartache that can come with this experience. But instead, I am a happy homeowner. They really "got" me and understood and listened and helped me find my little slice of paradise. 11/10- get these gals in your corner, you will be so happy you did. Thank you from the bottom of my heart to you two!

almost 2 years ago
Couldn't have hoped for better!

The is the second time Louise has sold property for us, and we couldnt recommend her high enough. She brings so much enthusiasm and expertise to the table, it's hard to imagine working with anyone else. She works very closely with potential buyers, going above and beyond when they require support. Our first sale we had a multiple bidder situation and achieved higher than we expected for a challenging property. And most recently two properties, one selling mid range of her appraisal and one at the high end. We trust her wholeheartedly to achieve our best outcome every time. The added bonus is her wonderful PA, Kelly, who with her supreme organisation skills, knowledge and same drive, makes them the 'dream team'. All our questions and worries always quickly resolved, giving us reassurance and confidence in even the most diffucult times. They truely are absolute experts in their field! We valued our time with them greatly, and all the support and friendship they provided. I would be sad if I didnt think we'd work together again eventually!

almost 2 years ago
A fabulous and stellar experience

We had a fantastic experience working with Louise (and Kelly) on the purchase of our new home. She was not only extremely friendly and approachable but also incredibly efficient and fast. Her strong, clear, and quick communication made the entire process stress-free. We felt valued throughout the process and appreciated her dedication to ensuring our needs were met. She even went above and beyond to allow us access again to measure up the spaces. I would highly recommend Louise to anyone looking to buy a property in Christchurch.

almost 2 years ago
Top notch, professional, friendly and faultless service

From the first meeting, Louise and Kelly were so friendly and easy to engage with. The whole process was made easier and less stressful with their guidance and expertise. They managed the finer details and kept us on task with our tight timeframe. It is clear they are a highly experienced and professional team in the real estate world, and we were fortunate to have them supporting us. Thank you!

about 2 years ago
Great team work

Louise was very helpful working with us to secure a home. I don't think it would have happened unless she had come up with some solutions to make it work at the auction. Being there without my husband who was a way for work was difficult, but the team looked after me and it all worked out.

about 2 years ago
Great across the board!

We met Louise and Kelly as agents for a property we were interested in and then continued on to use them as buying agents to find our new home and then as the agent for selling our previous home. At all stages they were across all the details, gave great advice and always made sure we were fully up to date. They ran a great auction campaign with marketing and twice-weekly open homes, culminating in a successful auction with three competing bidders. They do a great job with buyers, ensuring that they have everything they need to be able to go ahead with confidence. The property sold for more than we were hoping for, but towards the upper end of the appraisal that Louise had given. We wouldn't hesitate to recommend them to someone looking for an agent.

about 2 years ago
The most outstanding team in Christchurch real estate

Louise and Kelly are without a doubt the most outstanding powerhouse team you will ever deal with in real estate. They both have unique individual strengths that they bring together to provide a level of service that is second to none. Their knowledge and expertise is exceptional and the emotional support they provide through the rollercoaster of house buying/selling is a perfectly executed balance of support and professionalism. We pushed them to the limits with our requests, with both buying and selling at the same time and nothing was ever a problem for these two. They were consistently engaged, enthusiastic, diligent and untiring in their pursuit to help us achieve our goals, not to mention entertaining to the extreme! Their performance hugely exceeded all of our expectations and I would not hesitate for a second in recommending them to anyone.

about 2 years ago
Round two with Louise and Kelly - still just as awesome

We sold with Louise and Kelly a few weeks ago, and then they helped us buy our new house. Again, they balanced the scales between emotion and intellect, allowing me to casually strut into an auction and know I could bid with confidence (because Kelly did it for me)! It was such a relief to have someone else speaking up for us on the day, and when we had to arrange payment of the deposit, moving dates, post negotiations for chattels etc - Louise and Kelly gave advice and guidance at every turn. We have been so lucky to have them on our side and will be forever grateful for their support and friendship.

about 2 years ago
Thoughtful, capable, supportive.

Louise & Kelly are a power couple, so you actually get two, knowledgeable and experienced operators for the price of one. We received daily feedback and benefited from personal touches like voice messaging on Facebook. They probably have lots of clients but we always felt like a priority. We were also impressed with their modern approach to social media, enjoying a viral reach of over 10’000 views of our property reel on TikTok. Throughout the sale process Louise and Kelly kept us grounded with realistic expectations and when our home we went to auction we were well cared for, right down to a corporate cab so we didn’t have to worry about parking. We’re now in the process of buying again, and grateful to have Louise and Kelly sticking with us, visiting open homes and helping get background info on potential houses. Frankly, buying our new dream home will be bittersweet because it will mean our work with Louise and Kelly is finished. They have made such an impact on us in this short time - we’ll miss them very much and will probably be a little jealous of the new people who get their attention :)

over 2 years ago
Highly successful sales campaign

Louise and Kelly worked very hard, with a very thorough and competent campaign to make our sale extremely successful. They always consulted and listened to our wishes, but with their experience and expertise we found their advice was always correct. We would highly recommend them to others.

over 2 years ago
I felt like I had a cheat code for property hunting

I was intending to relocate to Christchurch from Auckland after 4 months of frustrated seeking in Auckland. I bumped into Louise and Kelly at an open home they were selling and had a good chat about my situation. While that one didn't work out, later they offered their services as Buyer agents that could assist with property filtering instead of jumping on a plane every other weekend for "maybes". And no, I'm not a multi-millionaire. Read on. They gave me advice on processes from an inside perspective, rang selling agents to guage price, video walkthroughs, arranged *private* viewings, and most importantly; were up front if they thought something would go outside my budget and just be a sunk cost - of which they were correct every single time. Saving me thousands. In the end, I found a place that ticked all my boxes, under my budget, that they arranged everything from a private viewing, to side agreement, to bidding on behalf, to sitting in on negotiations with me. I am now preparing to relocate in April. If you are fortunate enough to be offered buying agent services from them, don't hesitate. Their incredible level of comms, complimenting friendly natures, patient advice and passion was something I never imagined was available to people without multi-million dollar budgets. If you are selling: They did all of the above while selling their own listings. Yet we chatted almost daily at times. Hardest working individuals I've seen in a long, long time. They seem to truly love what they do. And with two house sales, 80 open homes and 7 auctions across AKL and CHCH under my belt, I've interacted with a lot of REAs. Louise and Kelly are cream of the crop. After a brutal six month saga spanning two cities, I find I now miss house hunting with Louise and Kelly. It went from frustrating, sometimes depressing, to a bit of a fun dream from the moment they entered the picture. I never thought REAs would add positivity to my new chapter.

over 2 years ago
Professionalism and expertise over and above

Working with Louise and Kelly was a great experience. Their professionalism, expertise, and dedication were evident from the first open home. They helped us through the buying process and also took the time to educate me about the market and auction process, making me feel confident in my decisions. I highly recommend them to anyone in need of a reliable and knowledgeable real estate agent.

13 - 24 of 51
SMS
© 2026 RateMyAgent