Being a woman myself, I was very comfortable working through this process with Lily. I found Lily to be gentle and quietly confident as well as warm and approachable, in her role in real estate. Her knowledge of the task in hand was evident when I asked questions and shared concerns. I appreciated her clear directions as the whole process advanced and her follow up calls came as promised. When a couple of "hiccups" arose during the process, her communication was calm and unhurried and advice was sensible and professional. She went "beyond and above" to see that everything was in order, when we it was needed. Even when I needed to make calls to her at "awkward" hours she was always the same polite Lily!!! Thank you Lily - it was a pleasure to do business with you!


