Lily's profile

Lily's reviews

  4.9  
Lily has 55 reviewsacross 4 different locations, showing 12.
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Lily's qualities as told by our client reviews: empathetic, well-prepared, supportive, local expert, responsive, friendly, clear communication.
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Seller review
Fantastic Agent
5 months ago
Fantastic Agent

Lily is a fantastic person. She is approachable, honest and very thorough in her work. I was recommended her by a friend and I’m so so pleased that she was my agent. Thank you Lily, highly recommend you!

Seller review
Outstanding Excellence!!
7 months ago
Outstanding Excellence!!

A truly exceptional agent. Working with Lily has set a new standard of excellence for me. Totally reliable and completely dependable, Lily has worked tirelessly and tenaciously. Ever the optimist in a realistic sense, with a deep understanding of her field. Understated and easy going while being highly efficient and confidently mastering all options and avenues to achieve the best outcome for all. Rest easy with Lily on your side, there is no one better!! Thanks Lily

Buyer review
Very professional and great communicator
9 months ago
Very professional and great communicator

Lily was great to work with, was patient and a strong communicator. She was very efficient and always provided us with confidence.

Seller review
Friendly, positive and professional
9 months ago
Friendly, positive and professional

Selling our home of 35 years obviously meant we had little idea of what the process might be and how to go about the sales process. Right from the start, we appreciated the fact that Lily did not hesitate to answer our many questions. Patience and transparency were evident from the word go. Effective communication was fundamental to the successful sale of our property, and Lily excelled in this department. Throughout the entire process, she maintained open lines of communication, responding to calls, texts, and emails promptly. Lily offered regular updates at each stage, proactively reaching out even when there wasn’t much news to share, simply to reassure us and confirm that everything was on track. Selling a home is a stressful experience, but working with Lily took much of the stress out of the process. Her expertise, dedication, and genuine care for us was first class. We wholeheartedly recommend Lily to anyone looking to buy or sell a home. If you are seeking peace of mind and a successful outcome in your real estate journey, Lily will do all she can to meet expectations, just as she did for us.

Seller review
Highly recommend.
11 months ago
Highly recommend.

My experience with Lily was seamless! I sold and bought with Lily. She was professional, supportive and her communication all along the way was outstanding and very much appreciated. No questions went unanswered and she was always quick to respond via text or call. I could not be happier with my journey with her. Thankyou Lily!

Seller review
Wonderful sales person
11 months ago
Wonderful sales person

Lily and her team were fantastic to work with. Easy to communicate with and working hard to get us a final deal. Would highly recommend. She is very professional but also very approachable which made being a vendor a lot easier.

Buyer review
Highly recommend
11 months ago
Highly recommend

Lily was incredibly helpful, approachable, and easy to communicate with throughout the entire process. She was always available to answer our questions and was very considerate of our work schedules, often arranging viewings outside of regular hours. Her professionalism and support made everything so much easier. Highly recommend!

Buyer review
Recent purchase
about 1 year ago
Recent purchase

We found Lilly very professional, being new to Cambridge she was most informative of the services available to us. We wish her all the best for her future in Real Estate. Thank you Lilly.

Seller review
Collaborative and positive, whilst always having that attention to detail
about 1 year ago
Collaborative and positive, whilst always having that attention to detail

We wanted to say thanks for your professionalism and support bringing all parties together so seamlessly, with our sale and then purchase on the next property. You kept us well informed throughout and we definitely picked the right agent and happily recommend Lily and the More-Re team to others

Seller review
Outstanding Service and a Great Team!
about 1 year ago
Outstanding Service and a Great Team!

Lily Tong was an excellent agent and a key part of a very good team. Throughout the selling process, we had great communication, and she kept everything running smoothly. The house sold quickly, and I was very happy with the outcome. I truly appreciate her professionalism and dedication.

Buyer review
Communication on Point
over 1 year ago
Communication on Point

We knew from the minute we met Lily that we would end up purchasing a property from her. Lily was empathetic and listened to our needs and her communication went above and beyond, no text/email went unanswered at any time of the day. Throughout the process Lily kept us updated with her gentle yet confident nature. We would 1000% recommend Lily.

Buyer review
Great to Deal with
over 1 year ago
Great to Deal with

Lily was a pleasure to deal with. She had great communication and offered great advice when we were getting into a situation where there was competition for the property. Always prompt and got back to us quickly and kept us informed with any updates with the process.

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